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Shift Engineer — IT Service Assurance & Incident Response

Job in Plymouth, Devon, PL2, England, UK
Listing for: Claranet
Full Time position
Listed on 2026-10-01
Job specializations:
  • IT/Tech
    Cybersecurity, IT Support, IT Specialist
Job Description & How to Apply Below

Claranet is seeking a Shift Engineer for its Service Assurance team in the United Kingdom. The role focuses on proactive management of monitoring outputs, incident triage, and maintaining service reliability by following defined processes.

You will work closely with the Service Assurance Shift Leader to meet objectives, respond to alerts, and ensure effective resolution within set SLAs while keeping customers informed throughout the lifecycle.

This role, Shift Engineer — 24/7 IT Service Assurance & Incident Response at Claranet, could be your next career step.

The following position is for a Shift Engineer — 24/7 IT Service Assurance & Incident Response with Claranet.

Our group is growing, and we are hiring a Shift Engineer — 24/7 IT Service Assurance & Incident Response in England, United Kingdom.

This position is for the Shift Engineer — 24/7 IT Service Assurance & Incident Response role at Claranet.

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