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Job Description & How to Apply Below
It's a great opportunity for someone who wants to own projects from scoping through to handover, not just assist on them. What You'll Be Doing:
Deliver 2nd/3rd line support to customers via phone, email and portal, with a strong focus on first-touch resolution. Own projects end to end, including Intune migrations, Microsoft 365 tenant migrations and customer onboarding. Carry out server migrations (server to server and server to cloud), infrastructure upgrades and firewall configuration. Deploy and manage Microsoft 365, Entra , Intune and Azure environments alongside traditional on-premise servers and networking.
Share knowledge with the wider team and assist with escalated issues, while maintaining accurate time recording and documentation. What You'll Bring:
Proven experience in a senior support or engineering role within an MSP, supporting multiple customer environments. Experience independently delivering technical projects from requirements and planning through to testing and handover. Strong knowledge of Windows Server, Active Directory and Hyper-V, plus solid Microsoft 365, Entra , Intune and Azure experience. Good networking knowledge (firewalls, VPNs, VLANs), with image-based backup/DR and Autotask/Datto experience a bonus.
A calm, customer-first approach with excellent communication skills. Full UK driving licence and own vehicle essential. Relevant certifications (Microsoft, CompTIA etc) are a plus. What's on
Offer:
Salary up to £35,000 (depending on experience) 22 days holiday bank holidays your birthday off A varied role combining support and project delivery A busy pipeline of Intune and Microsoft 365 projects A supportive, customer-centric team within a respected MSP Interested? Don't worry if your CV isn't up to date - please reach out to (Use the "Apply for this Job" box below). recruitment for a confidential chat.
-V, Firewalls, VPN, Autotask, Datto, Colchester, Braintree, Halstead, Essex, Chelmsford, Witham, Sudbury Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook
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Position Requirements
10+ Years
work experience
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