IT Service Desk Specialist: 1st–3rd Line Support
Listed on 2026-11-01
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IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Deben Recruitment is seeking an IT Service Desk Specialist to deliver high-quality support across multiple client businesses. You will be the first point of contact for IT queries, log requests into the ITSM system, and escalate to IT Support Technicians as needed.
The role is split: 40% 1st line, 60% 2nd/3rd line support, with responsibilities spanning hardware requests, ticketing, SharePoint/M365/Entra/Intune administration, and IT project involvement. Offshore/on-site travel may be required.
For the IT Service Desk Specialist: 1st–3rd Line Support position at Deben Recruitment, we are reviewing applications now.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in England, United Kingdom.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 27.000 - 32.000.
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