School It Technician – Hertfordshire
Listed on 2026-11-01
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IT/Tech
IT Support, Technical Support, Systems Administrator, Computer Repair / Support
Are you a technically minded professional who enjoys troubleshooting and helping others? A school in Welwyn Garden City is seeking a reliable IT Technician to support its IT infrastructure, maintain equipment and provide technical assistance to staff and students.
This role would suit someone with strong problem-solving skills and a proactive approach to ensuring that digital systems and classroom technology operate effectively.
Position Highlights- School-based IT support role
- Hardware, software and connectivity troubleshooting
- Maintenance of computers and digital equipment
- Support for classroom and administrative technology
- Varied technical responsibilities
As the School IT Technician, you will help maintain the school's computer systems and provide day-to-day technical support. You will investigate reported faults, assist with equipment installation and ensure that staff and students can access the digital resources required for their work.
Key Responsibilities- Provide first-line technical support to staff and students.
- Diagnose and resolve hardware, software and connectivity issues.
- Install, configure and maintain computers, laptops and printers.
- Assist with user accounts, passwords and system access.
- Support classroom displays, projectors and audiovisual equipment.
- Carry out routine equipment checks and software updates.
- Record technical issues, repairs and support requests.
- Help maintain IT inventories and equipment records.
- Follow cybersecurity, data protection and safeguarding procedures.
- Escalate complex technical issues when specialist assistance is required.
The school aims to provide a supportive learning environment where technology helps facilitate teaching, learning and administration. The IT Technician will help maintain reliable systems and provide effective technical assistance across the school.
Experience and Skills- Previous IT support or technical experience.
- Good knowledge of computer hardware and software.
- Understanding of operating systems and basic networking.
- Strong troubleshooting and diagnostic skills.
- Good communication and customer service abilities.
- Organised approach to managing support requests.
- Ability to work independently and collaboratively.
- Reliable, adaptable and willing to learn new systems.
- Willingness to complete all required safeguarding and background checks.
- The right to work in the UK.
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