Supervisor, Retail, Retail & Store Manager

Supervisor – Plymouth (8 hours)

Join our shop team at Rituals UK & Ireland (B Corp™). Ready to be the face of our brand, engaging with customers from the moment they set foot in the shop? Every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.

As a Rituals Expert, you’re part of our in‑store management team and a master of the Rituals feel‑good experience with product expertise to match. You’re a true brand ambassador, listening to customers’ needs, and a role model and mentor to the Rituals Advisors.

You’ll work alongside the Store Manager, Assistant Store Manager and Rituals Advisors to reach personal and store goals. You’ll interact directly with customers to ensure an optimal customer experience and mentor and support Rituals Advisors.

• Prior experience as a supervisor or team leader within retail or hospitality.
• Strong motivation to reach performance targets.
• A customer‑service mentality and team‑player work ethic.
• Decision‑making and problem‑solving skills.
• Eye for detail, organised and structured.

• Training and development opportunities.
• Competitive bonus scheme.
• Rituals employee discount.
• Quarterly product allowance.
• Numerous wellbeing initiatives and EAP.
• Company & team events.

Mid‑Senior level

Part‑time

Cosmetics

Plymouth, England, United Kingdom