Security Officer

Retail Security Officer – M&S

Location: M&S Plymouth Derriford, 1 Bravo Way, Plymouth Devon, PL6 5GA

Salary: £13.96 per hour

Hours: Guaranteed 40+ hours per week

• Operate in a fast-paced retail environment, staying alert, responsive and ready to step in when needed.
• Deliver customer service by greeting customers as they start shopping, creating a welcoming store environment and supporting both customers and colleagues.
• Keep the store safe and secure by preventing loss, responding to incidents, identifying risks, and supporting safe working practices.
• Use store technology, including mobile reporting systems and body‑worn cameras, to support store operations and incident management.
• Remain calm under pressure, handling challenging situations and supporting emergency procedures with professionalism and confidence.
• Work closely with store colleagues to maintain high standards, support operations, and create a positive environment for everyone.
• Demonstrate flexibility by adapting quickly to changing situations to support the store when needed.

• Previous security experience is preferred.
• A valid SIA licence is desirable, although not essential.
• Strong communication and interpersonal skills.
• A calm, confident, and professional approach.
• A proactive mindset with the ability to make sound decisions quickly.
• A genuine passion for customer service and keeping people safe.

All candidates must be able to provide a 5-year checkable work history within the UK.

• £13.96 per hour
• Guaranteed 40+ hours per week
• 20% colleague discount (after a qualifying period)
• Company-funded SIA licence renewal
• Share Incentive Plan
• Save As You Earn Scheme
• Cycle to Work Scheme
• Life Assurance
• Childcare Voucher Scheme

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Ready to make a difference? Take Your Marks and apply today.