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Lead, Luxury Ecommerce Customer Service Team

Job in Plymouth, Devon, PL2, England, UK
Listing for: Source
Full Time position
Listed on 2026-08-08
Job specializations:
  • Retail
    Ecommerce
  • Customer Service/HelpDesk
    Ecommerce
Job Description & How to Apply Below

Source is seeking a Customer Service Lead to manage a two-person team within our luxury ecommerce environment. You will steer day-to-day operations, drive service excellence and champion a customer‑first culture.

You will coordinate with Sales, Marketing, Product and Operations to deliver a seamless journey, coach the team, and use data to continually improve processes and KPIs, ensuring brand values are reflected in every interaction.

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