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Shift Lead: Drive Store Readiness & Customer Service

Job in Plymouth, Devon, PL2, England, UK
Listing for: Marks & Spencer
Full Time position
Listed on 2026-08-30
Job specializations:
  • Retail
    Retail Support, Retail Associate/ Customer Service
Job Description & How to Apply Below

Marks & Spencer is hiring for a Shift Lead to oversee the fill operation and maintain a ready-to-trade salesfloor. You will coordinate resources, coach colleagues on the One Best Way, and drive productivity in readiness for store opening.

As a frontline supervisor, you will model customer service, support Colleague Managers, and be a key holder responsible for opening/closing tasks, cash handling, and incident logging across the shift pattern.

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