Sales Executive

Contract Details

Contract Type:
Permanent

Location:

Plymouth Salary: £13.40 per hour

Hours:

Full-time, 67.5 hours per fortnight (alternating pattern of 37.5 hours per week and 30 hours the next week).

CMO SUPERSTORES Ltd is an online supplier of building materials sold across multiple eCommerce stores. We provide customers with top‑quality products and exceptional service to meet their needs. As an innovative and customer‑centric company we deliver excellent solutions to roofing professionals, contractors and DIY enthusiasts.

We are seeking five dynamic and results‑driven Sales Executives to join our teams across our Drainage, Roofing, Doors, Insulation and Landscaping Superstores.

• Build and maintain strong customer relationships and understand their needs.
• Act as the first point of contact for the company, dealing with routine and specialist product enquiries in a pleasant and helpful manner.
• Create and follow up sales quotations in a timely effective manner.
• Up‑sell products to customers, including key products and special offers.
• Liaise with suppliers to fulfil customer orders.
• Promote the company through a positive attitude while engaging with customers, colleagues and suppliers.
• Escalate product or customer issues to the Team Manager or Senior Advisor.
• Be reactive and well‑organised with demonstrable ability to prioritise and effectively complete multiple tasks.
• Enter detailed accurate notes into a database, including dates for follow‑up calls.
• Develop and retain product knowledge by attending supplier training events.
• Work collaboratively by sharing ideas, knowledge and resources.
• Undertake any further relevant research, development or training as required.
• Record and update reasons for customer contact.
• Support other teams with tasks that may not be directly related to day‑to‑day responsibilities, managing them within workload.

• Previous sales experience.
• Experience dealing with inbound sales calls.
• Good telephone manner.
• Friendly and tactful personality.
• Computer literate with a high standard of written and spoken English.
• Ability to absorb new information quickly.
• Problem‑solving skills.
• Ability to work to targets.
• Team player with a ‘can do’ approach.
• Communicates effectively with others.
• Trustworthy and reliable time‑keeper.

• Monthly team bonus based on target earnings.
• Extra day off every fortnight.
• Employee Assistance Programme.
• Cycle to work scheme.
• On‑site parking.
• Company events.
• Competitive holiday allowance.

CMO SUPERSTORES Ltd is an equal opportunities employer.

CMO SUPERSTORES Ltd is unable to offer sponsorship of any kind.