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Business Development Manager

Job in Plymouth, Devon, PL2, England, UK
Listing for: Intertek
Full Time position
Listed on 2026-10-10
Job specializations:
  • Sales
    Business Development, Account Manager, B2B Sales
Job Description & How to Apply Below
Business Development Manager Remote, UKABOUT YOUThe position requires a confident, commercially focused and highly responsive individual who enjoys building relationships and turning opportunities into results. You will be proactive by telephone and face to face, able to communicate clearly and concisely, and comfortable engaging with busy technical and senior stakeholders.

You will bring proven sales or account management experience, ideally within contract laboratory testing or a related scientific or technical service. A technical laboratory background with a strong desire to move into sales may also be considered.

Required skills and experience:

Proven experience in business development, sales or account management

Experience developing sales pipelines and securing new business opportunities

Ability to grow existing accounts through gap analysis, cross-selling and excellent customer care Strong commercial awareness with confident negotiation and influencing skillsA proactive approach to telephone contact, customer meetings and relationship development

Excellent communication, presentation and interpersonal skills

Ability to understand customer needs and present appropriate technical or service-led solutions

Strong organisational skills with the ability to prioritise and respond quickly

Experience maintaining accurate customer and sales activity within a CRM system

Self-motivated, results-driven and comfortable working remotely with regular UK travel

Desirable:

Experience selling contract laboratory testing services

Knowledge of food and/or water testing services and the UK food industryA scientific, technical or laboratory operations background

Experience representing a business at exhibitions, conferences or networking events ABOUT THE OPPORTUNITY As Business Development Manager, you will develop new business opportunities while managing and growing existing customer accounts across our food and water testing services. You will build a strong pipeline, develop long-term relationships and ensure customers receive a responsive and high-quality experience.

Working closely with our operational, technical, customer service and marketing teams, you will develop tailored proposals, negotiate commercial terms and connect customers with the right testing solutions.

This is an excellent opportunity for an established laboratory sales professional, a strong account manager ready to broaden their business development remit, or a commercially minded laboratory professional seeking to move into a customer-facing career.

Key activities:

Develop and maintain a strong sales pipeline through research, networking and prospecting

Identify and secure new business opportunities within food and water testing

Manage and develop existing customer accounts to maximise growth and retention

Use gap analysis and customer insight to identify cross-selling opportunities

Build a structured contact plan and meet priority customers regularly

Prepare quotations and proposals and negotiate pricing and contract terms

Achieve agreed sales, revenue and margin targets

Maintain accurate customer records, opportunities and activity within the CRM system

Work collaboratively with marketing, operational, technical and customer service teams

Provide market intelligence, competitor insight and customer feedback

Represent Intertek at industry exhibitions, conferences and networking events

Deliver proactive communication and an excellent customer experience WHAT WE OFFERJoin Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace, and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world.

Competitive salary/benefits

Development and career opportunities around the GlobeA varied, customer-facing commercial role within a highly motivated and collaborative team

We are an Equal Opportunity Employer and are committed to creating an inclusive workplace. We do not discriminate against applicants, and all qualified individuals will receive consideration for employment regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. We are committed to fair and equitable pay and are proud to be a Real Living…
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