Thispost is for 15 hours per week, split over two days.
Areyou looking for a rewarding career in health and social care administration,with customer service, teamwork, support and development at the heart of therole?
Weare looking to recruit a highly motivated and enthusiastic individual to jointhe Specialist Outreach Recovery Team (SORT) based at Avon House, Mount Gould.
SORT works with service users who have a rangeof mental health difficulties. We are a multi-disciplinary team of Consutants Psychiatrists, Psychiatric Nurses, Occupational Therapists, Psychologists, Support Workers and other key professionals supported by a strong administrative team.
Main duties of the jobYour role will be to provide administrative support tothe team, cover the telephones and on occasion the reception area. Your taskswill include answering the telephone, handling a shared mailbox, updating patient records, inputting information onto relevant specialist systems including E-Referrals and Systm One, completing accurate record keeping andfiling and being a point of contact for our clinical team.
The post requires you tohave excellent communication and organisational skills, good time management and the ability to prioritise own work load.
Youwill need a positive attitude towards people experiencing mental health problems, and have excellent customer care skills. You will need to be able towork under your own initiative within the team.
Please note that this role is not eligible for sponsorship under the Skilled Worker route.
Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
About usLivewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across
Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, inshaping the care they receive, striving to deliver the right care at the righttime and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Job responsibilities4.1 Responsibility for People Management
Demonstrate own activities to new or less experienced employees.
Undertake research and development as directed.
4.2 Responsibility for financial and/or physical resources
To maintain accurate and timely electronic and hard copy information using organisational systems as directed and in line with policies. Supporting operational staff to access management information; electronic and hard copy.
Ensure that all office support services e.g. post, fax, filing,photo copying, are delivered in a timely manner.
To process and pass for payment all relevant invoices in a timely manner in accordance with business process, with support of line manager
To support the line manager with banking and remittance service(including petty cash).
Monitor stock e.g. stationery and order supplies and equipment as required within the…
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