Support Officer

Housing with Support Officer (up to 6-Month Fixed Term Contract)

Make a real difference where it matters most. Are you a compassionate, practical individual who enjoys helping others live independently and with dignity? This could be the perfect opportunity to make a meaningful impact.

As a Housing with Support Officer, you will support older people to live safely, confidently and independently in their homes. You will work closely with residents, colleagues and partners to coordinate personalised support that promotes choice, wellbeing and security. This is a temporary position for up to 6 months, with the possibility for extension.

• Building positive, trusting relationships with residents and colleagues
• Assessing support needs and helping residents maintain independence
• Co‑ordinating services and support plans tailored to individuals
• Responding to queries, challenges and day‑to‑day needs with a practical, solution‑focused approach
• Working collaboratively as part of a supportive team

• Compassionate and people-focused, with a genuine desire to support others
• Practical problem‑solvers who can use initiative and adapt to changing situations
• Great communicators who build strong working relationships
• Experienced (or knowledgeable) in supported housing, welfare benefits or services for older people
• Comfortable using basic IT systems such as Outlook, Word and Excel
• Committed to continuous learning and development
• Flexible, proactive and passionate about delivering excellent customer service

• This role is subject to a satisfactory enhanced DBS check
• Flexibility is required to meet the needs of residents and the service

We are the city’s largest social housing association with over 16,000 properties providing homes for more than 35,000 people, and we are growing to provide more people with high‑quality, affordable homes to rent and buy. With a great workforce and a focus on people, we deliver good quality, well‑managed and well‑maintained homes.

• Flexible working options, including flexi‑time and hybrid working
• Generous pension scheme with strong employer contributions
• 25 days annual leave (rising to 30) plus Bank Holidays and holiday trading
• Free employee assistance programme, including counselling
• Free onsite gym and changing facilities
• 3 paid volunteering days through our Make a Difference scheme
• Cycle to Work scheme and free annual flu jab
• Modern, well‑located offices with great local amenities
• A friendly, social culture with regular events, quizzes and charity activities

We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background.