Housing Officers, Social Work

Housing Officer

Plymouth & South Hams

£39,923 | Full Time | Temporary Contract | Immediate Start

Are you an experienced Housing Officer looking for your next contract?

We're recruiting for a Housing Officer to join a leading housing provider covering Plymouth and South Hams. This is a field-based role where you'll manage tenancies, support residents, tackle neighbourhood issues and help create safe, well-maintained communities.

The initial contract is for two months, with the potential for extension.

You'll be the main point of contact for residents across your patch, delivering a high standard of housing and tenancy management services.

• Managing tenancy enquiries and providing advice and support to residents
• Carrying out tenancy sign-ups and property viewings
• Investigating and managing tenancy breaches, including safeguarding concerns
• Monitoring estate standards and contractor performance
• Building positive relationships with residents, colleagues and partner agencies
• Supporting community engagement initiatives and neighbourhood sustainability
• Ensuring tenancy agreements and housing policies are adhered to

• Previous experience within social housing
• Experience of tenancy, estate and housing management
• Strong customer service and relationship-building skills
• The ability to manage a varied caseload and competing priorities
• Good organisational and problem-solving skills
• CIH Level 4 qualification, or willingness to work towards it
• A full UK driving licence and access to your own vehicle

• Salary equivalent of £39,923 per annum
• 37 hours per week, Monday to Friday
• Field-based role covering Plymouth and South Hams
• Immediate start available
• Initial 2-month contract with potential to be extended
• Opportunity to make a genuine difference within local communities

• Basic DBS check required
• Applicants must have the right to work in the UK for the duration of the assignment