Sales Associate

WHY DIAMOND GAME?

When you work at Diamond Game you are part of a diverse, forward thinking, technology focused gaming organization. Diamond Game employees work alongside one another as part of an engaged team, making contributions at all levels to ensure the highest quality and standards.

As a Diamond Game employee, you are afforded growth opportunities, career mentoring and valuable work experience. Diamond Game appreciates and encourages growth within the organization, knowing it's our talent that keeps us moving forward.

Career development, a robust benefit package, work-life balance and an inclusive culture are all part of a complete and rewarding employee experience at Diamond Game.

Diamond Game designs, produces, and services electronic pull-tab games, gaming systems, and tickets for charitable gaming and lottery markets. Established in 1994, Diamond Game is proud to be a subsidiary of Pollard Banknote Limited and a sister company of Pollard Games, Inc DBA American Games and International Gamco.

Our mission is to develop and provide innovative gaming solutions to charitable gaming and lottery markets while providing players with thrilling gaming experiences. We always put customers first by providing consistent service and unique products that outperform our competitors. We foster a work environment for employees that encourages teamwork, imagination and continuous improvement. We are proud that our products positively impact many charitable communities across North America.

Our Core Values are:
Collaboration;
Innovation;
Integrity;
Growth; and Have Fun!

The Diamond Game Sales Representative is responsible for recruiting new retailers, sales, and representing Diamond Game in the Idaho market. This role is responsible for building customer relations to assigned retailers within the given geographic territory, with the responsibility of meeting sales and customer satisfaction goals. This field-based role involves cultivating strong retailer relationships, implementing marketing strategies, and ensuring compliance with Diamond Game/Idaho State Lottery policies to maximize sales.

This is a sales position located in Alaska, this is not a remote role.

• Proactively promote and sell new and existing lottery games and Diamond Game gaming machines to retail partners.
• Act as Diamond Games primary liaison with its Idaho Lottery retailers.
• Ensure retailers have adequate inventory and clean, proper working equipment.
• Identify and recruit new businesses to become licensed Diamond Game retailers, expanding both the assigned territory as well as other areas of the state.
• Maintain accurate sales data, records, and reports.
• Ensure retailers adhere to all state Lottery laws, rules and regulations.
• Drive long distances both within the assigned territory and occasionally travel to other parts of the state.
• Safely operate a company vehicle.
• Effectively communicate retailer issues to Idaho Market Management and coordinate with the team to determine necessary corrective actions for issue resolution.
• Consistently demonstrate the ability to practice Diamond Game's core values and apply them.
• Perform other tasks and duties as needed and/or requested by management.

• At least 2 years' route sales experience.
• Bachelor's degree or equivalent technical experience preferred.
• Experience with bars, veteran/fraternal clubs, and/or lottery/casino gaming is preferred.

• Must be able to take direction efficiently while working independently and as part of a team.
• Customer service experience with the ability to conduct work in a professional manner both on the phone and in person.
• Must have outstanding time management and organizational skills while working in an environment with minimal in-person supervision.
• Good communication skills, both oral and written.
• Ability to at times drive long distances.
• Detail-oriented, self-motivated and organized.
• Must have basic knowledge of computer hardware.
• Must have the ability and enthusiasm to sell to current customers as well as the ability and willingness to recruit new retailers to help grow the market.

• Medical, Dental, Vision
• 401k with company match
• Profit Sharing
• Paid Vacation
• Employee Referral Program
• Tuition Reimbursement
• Employee Assistance Program

The characteristics of the work environment described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Work is often performed in a bar or fraternal club setting in a predetermined geographical area.
• Bars are often busy and loud, especially during peak hours.
• The work environment can be noisy due to music, conversations and other sounds.

This position requires a significant amount of travel during the assigned work week with the occasional overnight stay; technician van…