Chief Credit Officer

The Chief Credit Officer (CCO) is a key member of the Bank's Senior Management Team and is responsible for the strategic leadership, administration, and overall performance of the Bank's credit function. Reporting directly to the President/CEO, the CCO provides executive oversight of credit risk management, asset quality, loan portfolio performance, credit administration, lending policies, and regulatory compliance. The CCO works closely with the Chief Lending Officer, Executive Management Team, Board of Directors, and Glacier Bancorp Credit Administration to ensure the Bank maintains a safe, sound, and profitable loan portfolio while supporting strategic growth objectives.

This position is responsible for overseeing the quality and performance of the commercial loan portfolio, ensuring adherence to established lending policies and sound credit practices, and providing leadership and development for commercial lending and credit administration personnel. The CCO fosters strong business and community relationships, promotes a culture of accountability and exceptional customer service, and collaborates across the organization to support the Bank's mission and strategic goals.

Due to the collaborative and leadership nature of this position, regular in-person presence is required to effectively lead credit operations, support lending teams, and maintain strong internal and external relationships.

• Serve as the Bank's Senior Credit Officer and represent the Bank on Glacier Bancorp, Inc. credit-related committees, serving as CCB's designated voting member as required.
• Serve as the primary credit liaison to the CCB Board of Directors and Executive Management Team.
• Provide strategic leadership and oversight for the Bank's credit administration function, including credit quality, portfolio management, loan review findings, non-performing assets, past due loans, and risk mitigation efforts.
• Recommend, develop, and implement credit policies, procedures, and organizational strategies that align with Bank objectives and Glacier Bancorp standards.
• Chair or actively participate in key credit committees, including the Senior Loan Committee and Board Loan Committee, ensuring sound credit decisions and adherence to established risk tolerances.
• Oversee the quality and performance of the Bank's commercial and consumer loan portfolios, ensuring compliance with established credit standards, lending authority limits, and regulatory requirements.
• Monitor market and portfolio trends, identify emerging credit risks, and implement strategies to protect asset quality and support sustainable growth.
• Collaborate with lending leadership to establish goals, drive portfolio growth, and maintain appropriate risk-adjusted returns.
• Assist in the development and management of departmental budgets, strategic plans, and performance objectives.
• Foster effective communication and collaboration among lending, credit administration, branch, and operational teams to ensure efficient and consistent delivery of services.
• Build and maintain strong relationships with customers, business leaders, community organizations, and governmental agencies while serving as a visible representative of the Bank.
• Lead teams through organizational growth and change by fostering accountability, engagement, and a positive workplace culture.
• Delegate authority appropriately while maintaining accountability for departmental performance and results.
• Support and advance departmental, divisional, and organizational strategic initiatives.

• Participate in community service and Bank-sponsored activities that support the mission and values of CCB.
• Provide exceptional service to both internal and external customers through professionalism, responsiveness, and a commitment to excellence.
• Complete required training programs and maintain knowledge of applicable banking regulations, policies, and industry best practices.
• Ensure compliance with all applicable laws, regulations, and Bank policies, including but not limited to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) requirements, Office of Foreign Assets Control (OFAC), and Customer Identification Program (CIP) requirements.
• Maintain the highest standards of professionalism, confidentiality, integrity, accountability, and ethical conduct.
• Demonstrate flexibility and adaptability in meeting the evolving needs of the Bank, its customers, and its employees.
• Strong problem-solving and…