Systems Engineer II VDI

Requisition #: 1298

Job Title:

Systems Engineer II VDI

Location:

Pocatello, , Clarksburg, WV, Huntsville, AL

Clearance Level: TS/SCI and ability to achieve and maintain a CI Polygraph

SUMMARY

The Contractor will be responsible for the engineering, deployment, and maintenance of Virtual Desktop Infrastructure (VDI) systems within the FBI. This includes supporting predominantly Omnissa Horizon (formerly VMware Horizon) and some Citrix Virtual Apps and Desktop environments.

JOB DUTIES AND RESPONSIBILITIES VDI Design & Implementation

• Design and deploy VDI solutions, including planning, requirements analysis, implementation, training, and ongoing support.
• Engineer and maintain Microsoft OS baseline images for FBI endpoints, ensuring compliance with DISA STIG and FBI security standards.
• Support mixed Windows and Linux environments.

System Engineering & Support

• Support server virtualization technologies (e.g., VMware, Hyper‑V).
• Maintain and update system documentation, including inventory, patch levels, and configuration details.
• Provide 3rd‑level support and timely problem resolution.

Automation & Optimization

• Develop and maintain automation scripts to streamline provisioning, patching, and maintenance.
• Implement orchestration tools to enhance deployment speed, standardization, and user experience.
• Monitor and optimize system and application performance, identifying and resolving bottlenecks.

Security & Compliance

• Ensure systems meet performance, security, availability, and user experience requirements.
• Maintain backup, recovery, and redundancy strategies.
• Assist with system accreditation and continuous monitoring.

Collaboration & Documentation

• Liaise with vendors and internal IT teams for issue resolution.
• Provide real‑time system performance dashboards and reporting.
• Author Tier 1 and Tier 2 support documentation and FAQs.
• Conduct knowledge transfer and training for government staff using industry best practices.

QUALIFICATIONS

Education, Background, and Years of Experience

• Minimum of 6 years in designing and implementing virtual desktop, application, and server platforms.
• Bachelor's degree preferred.

ADDITIONAL SKILLS & QUALIFICATIONS Preferred Skills

• Virtualization Platforms:
  Omnissa Horizon, Citrix Virtual Apps and Desktops, VMware vSphere, Hyper‑V
• Storage Infrastructure: vSAN, Fibre Channel, NFS
• Management Tools: MECM, MSCSP, Microsoft Office Suite
• Scripting & Automation:
  Power Shell, Python, etc. for provisioning, IaC orchestration, and system efficiency
• Directory Services:
  Active Directory, GPO Management
• Certifications - VMware Certified Professional 6 – Desktop and Mobility (VCP6‑DTM), Citrix Certified Associate – Virtualization (CCA‑V), Nutanix Platform Professional (NPP)
• Other:
  Load Balancers, Microsoft SQL, Application Virtualization

WORKING CONDITIONS

Environmental Conditions – Office & Datacenter

Strength Demands – Occasionally lift 50+ lbs in teams

Physical Requirements – Sit, Stand

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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