Deputy Program Manager

Overview

The Deputy Program Manager supports our Federal Contract located in Pocatello, Idaho in planning, staffing, interviewing, selecting, evaluating, training monitoring and assisting with directing Contractor staff. The Program Manager shall manage and oversee staff ticket closure rates, performance related Service Level Agreements (SLA), compiling reports on performance metrics to monitor or increase staff performance, ensure SLAs are met and exceeded, and for providing metrics and reports to FBI Managers.

This is onsite in Pocatello,  an active Top Secret clearance is required to be considered for this position.

Essential Duties & Responsibilities:

• Review program request documents, create initial program, or task plan through requirement and create project charter.
• Review functional/non-functional requirements, create communication and risk plan, and update overall program or task plans.
• Review tasks lists and estimates, create resource plans, review detailed design specifications, and update program plans.
• Assist with coordinating and scheduling user acceptance testing.
• Update task documentation and create task closure documents.
• Provide PMI project management principles to plan, execute and finalize IT projects according to SDLC with scope, budget, and schedule.
• Run complex projects/programs from design and development to production.
• Define resources loading and schedule for project/program implementation.
• Create strategies for risk mitigation and contingency planning.
• Plan and schedule project deliverables, goals, and milestones.
• Direct and oversee Contractor project engineering teams and manage conflict within the Contractor groups.
• Document functional requirements for hardware and software.
• Perform Contractor team assessments and evaluations.
• Efficiently identify and solve project issues.
• Design and maintain technical and project documentation.
• Create cross-functional and/or cross-segment teams.
• Shall have strong experience with Microsoft Office products, Project, and SharePoint and be comfortable manipulating data in various formats to create project reports and tracking mechanisms suitable for presentation to FBI Executive management.
• Manage the development of high-quality solution in multiple technology stacks simultaneously using the latest technologies, techniques, and industry best practices.
• Analyze requirements and works collaboratively to design new processes and solutions.
• Participate in Scrum.
• Manage backlogged projects with Federal oversight.
• Manage and assist in the creation of technical proposals, cost estimates, and technical/procedural/programmatic documents.
• Oversee the performance of software development.
• Create and manage project plans and documentation.
• Coordinate and assist in the creation of weekly and monthly reporting.
• Interface with customers and work closely with the program manager and customer to deliver high quality solutions on schedule and on budget.
• Other duties as assigned.

• Active DoD Top Secret clearance.
• At least five (5) years of experience in program/project management.
• At least five (5) years of experience in creating and managing projects; expertise in MS Project and Visio.
• Must be a U.S. citizen per contract requirements.
• Program Management Professional (PMP) Certification.
• Bachelor's Degree in Computer Science, Information Technology, Business, Management or related field.
• Ability to pass a federal background investigation including fingerprinting.
• Knowledge of technical/engineering applications in the information technology (IT) specialty area with the ability to recommend technical solutions.
• 5+ years' experience managing over 10 employees in a dispersed office environment.
• Demonstrate strong management and leadership skills.
• Experience working within a federal government environment.
• Ability to work effectively in a small team environment.
• Excellent problem-solving skills.
• Outstanding communication skills, influencing abilities, and client focus.
• Demonstrated proficiency in using all Microsoft Office applications.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and standard office equipment.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• The employee must occasionally lift and/or move up to fifteen (15) pounds.
• Fine hand manipulation (keyboarding).

About Us: Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through…