Virtual Desktop Engineer II

At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.

Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.

Requisition #: 1975

Job Title: Virtual Desktop Engineer II

Location: Pocatello, , Hybrid with four days onsite and one day remote or option to work four 10 hour days on site.

Clearance Level: Top Secret with SCI eligibility and ability to obtain and maintain a CI Polygraph

The Virtual Desktop Engineer II will be responsible for the engineering, deployment, and maintenance of Virtual Desktop Infrastructure (VDI) systems within the FBI. This includes supporting predominantly Omnissa Horizon (formerly VMware Horizon) and some Citrix Virtual Apps and Desktops environments.

• VDI Design & Implementation
• Design and deploy VDI solutions, including planning, requirements analysis, implementation, training, and ongoing support.
• Engineer and maintain
  
  Microsoft OS baseline images for FBI endpoints, ensuring compliance with DISA STIG and FBI security standards.
• Support mixed Windows and Linux environments.
• System Engineering & Support
• Support server virtualization technologies (e.g., VMware,Nutanix).
• Maintain and update system documentation, including inventory, patch levels, and configuration details.
• Provide final-tier support andtimelyproblem resolution.
• Automate, Optimize, and create IaC using Power Shell and other tools
• Develop andmaintainautomation scripts to streamline provisioning, patching, and maintenance.
• Implement orchestration tools to enhance deployment speed, standardization, and user experience.
• Monitor andoptimizesystem and application performance,identifying and resolving bottlenecks.
• Analyze and improve Security & Compliance
• Ensure systems meet performance, security, availability, and user experience requirements.
• Maintain backup, recovery, and redundancy strategies.
• Assist with system accreditation and continuous monitoring.
• Collaboration & Documentation
• Liaise with vendors and internal IT teams for cross-team issue resolution.
• Provide real-time system performance dashboards and reporting.
• Author Tier 1 and Tier 2 support documentation and FAQs.
• Conduct knowledge transfer and training for government staff using industry best practices.

• Bachelor's degree preferred

Clearance
:
Current Top-Secret Clearance with the capability of obtaining and maintaining CI-Poly to meet contract requirements.

• Minimum of 6 years experience with designing and implementing desktop virtualization, application virtualization, and virtual server platforms.
• Experience in large scale mission-critical IT environments

• Bachelor's degree preferred
• Virtualization Platforms:
  
  Omnissa Horizon, Citrix Virtual Apps and Desktops, VMware vSphere, Nutanix
• Scripting & Automation:
  Scripting (Power Shell, Python,etc) for provisioning,IaCorchestration, and system efficiency
• Certifications
  -VMware Certified Professional – Desktop and Mobility (VCP-DTM),Omnissa Certified Administrator (OCA-H),Omnissa Certified Engineer (OCE-H),Citrix Certified Associate – Virtualization (CCA-V),Nutanix Platform Professional (NPP)
• Directory Services:
  
  Active Directory, GPO Management
• Storage Infrastructure: vSAN,Fibre Channel, NFS
• Management Tools:
  
  MECM, MSCSP, Microsoft Office Suite
• Other:
  
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