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Product Technician

Job in Pocatello, Bannock County, Idaho, 83204, USA
Listing for: Western States Equipment Co.
Full Time position
Listed on 2026-01-14
Job specializations:
  • Trades / Skilled Labor
    Maintenance Technician / Mechanic, Field/Service Technician
Job Description & How to Apply Below
Position: Product Performance Technician

Western States has a long legacy of providing quality equipment and excellent service to customers. Since 1956, our vision is to make our communities stronger, cleaner, and more productive, not just with our products and service – but through our people. We are committed to:

  • The Power of our

    Purpose:

    “Building our Communities for a Better Tomorrow”
  • Performance through our Values: SAFETY, EXCELLENCE, TEAMWORK, INTEGRITY, ACCOUNTABLITY, and INNOVATION
  • Customer and Employee Care Commitments:
    Conveying Warm and Empathy, Actively Listening, Building Trust, and Saying Thank You
WHY YOU’LL LIKE IT HERE

Recognized as one of the top private companies to work for, we put our employees first. We are fiercely committed to SAFETY and sending every employee, safely home, every single day. Our comprehensive benefits package and complete wellness programs include:

  • Three weeks of accrued PTO to start, increases with tenure
  • Company paid health care premium option for employees
  • Health, dental, and vision insurance
  • Wellness dollars
  • 401k with company match and profit sharing
  • Educational reimbursements, tool loans, and safety & tooling dollars
  • Employee Assistance Program
  • Paid Parental leave
  • Care Leave
WHAT WE’RE LOOKING FOR THINK-ACT-BE SAFE –

At Western States, we empower every employee, every day to work and promote a safe environment to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable procedures and standards. This includes maintaining clean/clutter free personal work areas and wearing the required personal protective equipment (PPE) as identified in safety policy.

Safety
  • Actively cares, promotes, manages, and advocates safety at Western States. As a team member in the organization, it is critical to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable safety policies, procedures and standards.
  • Ability to complete Job Hazard Analysis (JHA’s) prior to any job-related tasks according to WSECO’s policy and standards.
  • Maintains clean/clutter free personal work areas to ensure safe environment for all WSECO employees.
  • Adhering to required personal protective equipment (PPE) as identified in safety policy.
Diagnosis, Troubleshooting, and Repair
  • Developsbasictroubleshootingskillsonvariousengineandequipmentsystemsunderthesupervisionofa Journeymanor
  • Assistswithskilllevelappropriatetestingwhilecomparingdatatospecificationstodetermineifthesystemisworkingas

designed.

  • Assistswithrepairsanddiagnosingmachinefailuresaccordingto

    WSECO’stimerequirementguidelines.
  • Performsexperience levelappropriatetasksindependently,includinginspectionsandminortroubleshooting,
Engines and Powertrain
  • Independentlycompletesenginepreventativemaintenanceandinspects/repairsexternalenginecomponents.
  • Performspreventativemaintenancedutiesonpowertrainincludingproperadditiveuseandoilsampling.

removing/inspectingaxles andidentifyingu-jointandyokeseries.

  • Basicunderstandingandassistedreplacementofvariousbrakesystems.
Electrical, Hydraulics, HVAC, and Cab
  • Understandsbasicelectricalcomponentswiththeabilitytotest,repair,andreplacecircuits.

    Includes Deutschand Ampseal

Connectors,6/12/24batteryvoltagesystems,andabilitytorepair/replacevariousharnesstypes.

  • Independentlyperformsbasichydraulicsystemsmaintenance,includingfluidandfilterreplacement,fullsystemcleanout,

adjustingreliefvalvepressures,andpumpflows.

  • Troubleshootsandservices

    HVACsystems,includingevacuating,recharging,andreplacingcomponentswhenrequired.
  • Basicunderstandingofgeneralmechanical/electricalcabfunctionspertainingtooperatorinterfaces.
Undercarriage
  • Undersupervisionof Journeymanor Masterleveltechnicianperformsgeneraltasksintroubleshootingandrepairofvarious

frameandsuspensionsystems,includingtracks,trackpads,drivesprockets,andidlers.

  • Identifiesundercarriagecomponentsandperformstracksagmeasurements.
Telematics Installations and Repairs
  • Install, repair, and activate telematics systems on equipment to enhance tracking and performance metrics.

Development Plan(TCDP).

  • Utilizesservicemanuals(STW,SIS,andpartsbooks) toaddresstechnicalissuesandperformallrequiredtaskswithin

technicianlevelabilities,inaccordancewithprintedprocedures.

  • Developsfamiliaritywit…
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