Receptionist, Administrative​/Clerical

Salary:
Starting at £25,370
Hours:
Monday–Friday, 8:30am–5:00pm
Location:
Pocklington, YO42 1NR

Are you passionate about creating a great first impression? Join Ashcourt Group as the welcoming face of our brand-new Head Office in Pocklington. We’re a rapidly growing organisation with over 1,200 employees across Yorkshire, Lincolnshire and the North East, and we’re proud to promote from within – this opportunity has arisen due to internal progression!

As our Receptionist, you’ll play a key part in creating a warm, professional, and seamless experience for colleagues, customers, and guests. This is more than a front desk role – you’ll help keep our busy head office running smoothly.

• Confident, approachable, and customer‑focused
• Highly organised with strong attention to detail
• Comfortable multitasking in a busy environment
• A clear communicator with a professional phone manner
• Proficient with basic IT and office software

• Greeting Visitors: Welcome guests warmly, offer refreshments, and ensure a positive first impression.
• Phone Management: Answer and direct incoming calls promptly and professionally, taking accurate messages and transferring calls to the appropriate team members.
• Administrative Support: Carry out general clerical duties such as filing, data entry, and managing correspondence.
• Scheduling: Coordinate staff appointments, manage calendars, and book meeting rooms and resources.
• Customer Service: Respond to enquiries efficiently and professionally, providing clear and accurate information about our services.
• Mail & Deliveries: Receive, sort, and distribute incoming mail and packages.
• Maintaining Cleanliness: Keep the reception area tidy, organised, and well‑presented, ensuring materials such as brochures and forms are readily available.
• Business Administration: Support other departments with administrative tasks and assist colleagues as needed.
• Cycle to Work scheme
• Nursery salary sacrifice scheme
• Electric car salary sacrifice scheme
• Discounts at gyms, restaurants, and shops
• 28 days annual leave including bank holidays

We are committed to making reasonable adjustments throughout the application, recruitment, and onboarding processes for candidates that require additional support and/or adjustments to be made. If you are having any difficulty applying, please contact our recruitment team at