Test Manager

• Define and evolve the testing strategy in line with business and delivery objectives
• Promote a quality-first approach across the software development lifecycle
• Drive adoption of modern testing, automation and quality engineering practices
• Improve testing standards, processes and methodologies
• Ensure quality is considered from requirements through deployment and ongoing support
• Oversee test planning, execution and reporting across projects and programmes
• Align testing activities with sprint goals, delivery priorities and release schedules
• Maintain appropriate test coverage across functional and non-functional testing
• Support post-release validation and continuous feedback into future development
• Lead, mentor and develop the testing team
• Conduct performance reviews, coaching and development discussions
• Support training, mentoring, professional growth, recruitment, onboarding and workforce planning
• Define and maintain automated testing standards
• Improve unit, integration, regression and end-to-end test coverage
• Support automated testing integration into CI/CD pipelines
• Build relationships with technical and business stakeholders
• Communicate testing progress, quality metrics, risks and release readiness
• Identify quality risks and implement mitigation strategies
• Oversee defect management, prioritisation and resolution
• Analyse quality trends and contribute to incident reviews and lessons learned

• Proven experience leading software testing or quality assurance teams
• Strong leadership, coaching and people management skills
• Ability to develop and maintain a collaborative, high-performing testing function
• Strong understanding of modern software testing methodologies and quality assurance practices
• Experience across manual, automated, functional, non-functional and regression testing
• Experience developing testing strategies, standards and quality frameworks
• Good understanding of the software development lifecycle
• Strong understanding of test automation strategies and modern quality engineering approaches
• Experience implementing automated testing within CI/CD environments
• Strong analytical and problem-solving skills
• Ability to identify quality risks and drive practical improvements
• Excellent communication and stakeholder management skills
• Experience in a Test Manager, QA Manager, Test Lead or similar leadership role
• Proven track record of delivering high-quality software within Agile delivery environments
• Strong background in software testing and quality assurance
• Experience managing workloads, priorities and resource planning
• Experience using quality metrics and reporting to support decision-making
• BPSS check required
• ISTQB Test Manager certification or equivalent professional qualification is desirable
• Experience with in regulated or compliance-driven environments is desirable
• Experience with performance, security, accessibility or resilience testing is desirable
• Experience working with automated testing frameworks and tooling is desirable

Demonstrates expertise in leading software testing and quality assurance teams, with a strong focus on developing and implementing testing strategies, standards, and quality frameworks. Proficient in automated testing integration within CI/CD environments and fostering a quality-first approach throughout the software development lifecycle.

• Leadership Skills
• Test Automation Strategies
• Quality Assurance Practices
• Agile Delivery Experience
• ISTQB Test Manager Certification

• Software Testing
• Quality Assurance
• Automated Testing
• Regression Testing
• Functional Testing
• Non-Functional Testing
• Testing Strategy Development
• CI/CD Integration
• Quality Metrics Analysis
• Defect Management

• Coaching Skills
• Stakeholder Management
• Analytical Skills
• Problem-Solving Skills
• Communication Skills

• ISTQB Test Manager Certification
• BPSS Check

• Regulated Environments
• Compliance-Driven Environments
• Performance Testing
• Security Testing
• Accessibility Testing
• Resilience Testing

• Automated Testing Frameworks
• Quality Reporting Tools
• CI/CD Tools