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Operations Manager - Technical Services
Job in
Polokwane, Limpopo, South Africa
Listed on 2026-09-07
Listing for:
Placements24
Full Time
position Listed on 2026-09-07
Job specializations:
-
IT/Tech
IT Project Manager -
Management
IT Project Manager
Job Description & How to Apply Below
About the Role
Our client is seeking a proactive and skilled Operations Manager to lead their Technical Services department in Polokwane . This role requires expertise in managing operational workflows, ensuring efficient service delivery, and maintaining high standards of quality and customer satisfaction within a technical environment. You will be responsible for overseeing the technical team, managing resources, and implementing operational improvements to enhance service delivery.
The hybrid model allows for on-site supervision of technical operations and team management, combined with remote capabilities for planning, reporting, and client communication.
- Oversee and manage the day-to-day operations of the technical services department.
- Ensure the efficient delivery of technical support and services to clients, meeting service level agreements (SLAs).
- Manage a team of technical specialists, providing guidance, training, and performance management.
- Develop and implement operational procedures and best practices to improve efficiency and service quality.
- Manage budgets, resources, and equipment for the technical services department.
- Collaborate with other departments to ensure seamless integration of technical services with overall business objectives.
- Bachelor's degree in a technical field, Business Administration, or a related discipline.
- Minimum of 5 years of experience in operations management, with a focus on technical services or IT operations.
- Proven experience in managing technical teams and service delivery operations.
- Strong understanding of IT infrastructure, systems, and technical support processes.
- Excellent leadership, communication, and problem-solving skills.
- Ability to manage budgets and resources effectively.
- Competitive salary and performance-based bonuses.
- Hybrid work arrangement for flexibility.
- Comprehensive health and retirement benefits.
- Opportunities for professional development and certifications.
- A dynamic work environment with exposure to cutting-edge technology.
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