Branch Supervisor Limpopo

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

• Oversee the timely, efficient, and effective operations of delivery drivers
• Manage drivers and delivery systems to optimize performance and reporting
• Ensure smooth communication and information flow related to parcel loading, delivery, and system issues
• Ensure adequate staffing and efficient deployment fordaily operations
• Uphold operational standards, resolve delivery queries,and manage returned goods
• Ensure compliance with safety, security, and company policies
• Maintain vehicles, equipment, and company assets
• Promote company culture and manage staff performance and discipline

• It’s primary objectives therefore centres on timelines,efficiency and effectiveness of Drivers
• Managing the drivers and various systems to optimize delivery and reporting
• Ensuring that all reporting relating to various vehicles,last Mile and driving staff is done promptly, accurately and effectively
• Ensuring that the relevant chain of command is updatedas soon as possible with any and all relevant information pertaining to the loading and delivery of parcels as wellas any system issues encountered
• Ensuring that adequate staff are present and on duty forthe daily tasks
• Ensuring that staff are efficiently tasked and effectively deployed
• Ensuring that all operational imperatives are being upheld and that any current or potential blockers areraised quickly and effectively to the correct people
• Ensuring returned goods are collected from Customers and returned to the Returns Department with the correct paperwork
• Ensuring that all queries relating to drivers and deliveries are quickly and effectively resolved
• Ensure that all Drivers sent onto the road have valid
  
  Drivers’ Licences and PDP’s
• Ensure that admin staff have access to all relevant dataand detail regarding deliveries, staff clocking times,leave etc.
• Ensuring that any changes to deliveries that need to be affected by customers are done as soon as possible, as efficiently as possible with the relevant parties being informed along the way. The system needs to beupdated appropriately as well
• Ensure that all driving staff are compliant with all relevant safety and security standards and procedures;as prescribed by the company, as well as all other measures detailed in the Driver’s job description andany other ancillary communication as given from time totim
• Ensure that all drivers and assistants are correctly dressed in all PPE issued
• Ensure that proper staff leave planning and submissions are done; in line with operational necessities and anyother parameters as prescribed by the company
• Ensure that all vehicles, hardware and/or equipment is maintained and looked after and is in good working order. Any deficiencies, need to be reported and investigated immediately.
• Ensure that all due diligence is done in order to ensurethe safety of all parcels and equipment within the warehouse area, on the road
• Ensure that all loss of company assets and stock is minimized and that all missing items are afforded the appropriate diligence, in terms of tracing and finding
• Ensure that reports as requested by management are submitted timeously
• Ensure the Various systems are in line with the daily deliveries e.g. Branch Dashboard & Driver Dashboard
• Develop and implement…