Coordinator of Specialty Clinic Services

As you take your first step onto a Western University of Health Sciences campus, each path, each person, each structure comes with a transformative story. WesternU is more than the practice of medicine. We are defined by character and culture.
At WesternU, you will discover humanism at the heart of every interaction: a warm welcome, a sincere smile, a positive word, a kind deed, a thoughtful gesture. You will see students work together on case studies; a parade of pets in campus parks; student clubs offering opportunities for career growth and community involvement; and faculty, staff and students designing their future and the future of Western

U. We display a collaborative mindset in how we operate, educate, and serve others.
Although, geographically, we are two campuses - as humanists, we are one: to enhance and extend the quality of life in our communities and achieve excellence in everything we do. We attract diverse, professional faculty, staff and students that thrive in an environment of humanistic health care education. Join our team of faculty and staff and make a difference.

Position Title

Position Title Coordinator of Specialty Clinic Services

Position Control Number

Position Control Number S03525

Type of Position

Type of Position Staff

Position Status

Position Status Full-time

Campus

Campus Patient Care Center-Pomona, CA

Position Location

Position Location California

Department

Department 2015-Eye Care Institute

Job Summary

Under the general direction of the Director of Clinical Operations, the Coordinator of Specialty Clinic Services provides comprehensive administrative and operational coordination for the College of Optometry’s Pediatrics and Vision Therapy specialty services within the WesternU Health Eye Care Institute ( ECI ) and affiliated clinical sites. The Coordinator supports the delivery of high-quality patient care and clinical education by coordinating patient scheduling, referrals, authorizations, documentation, equipment and supplies, provider communications, and other administrative functions essential to the effective operation of the specialty services.

Knowledge,

Skills and Abilities

Individuals must possess the knowledge, as well as the following skills and abilities or be able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Proficient computer skills necessary to create documents, spreadsheets, tables, and/or forms in MS Word, Excel, PowerPoint. Knowledge of EMR / EHR software programs and any other software programs as required by the position with the ability to learn various software programs used within the College of Optometry and Eye Care Institute.
• Excellent verbal and written communication skills. Ability to interact with well with patients, staff, students, faculty, administration, and outside constituents. Must be culturally sensitive, highly responsive, and maintain confidentiality.
• Proficient with a fax, copy machine, printer, telephone operation, and other machines necessary for completion of job duties
• Must be a self-assured, experienced leader who is able to interact with senior executives, anticipate potential problems, and initiate solutions.
• Must be able to multi-task in a fast-paced environment and be flexible with job assignments.
• Ability to demonstrate a commitment to working in an organization that values and promotes humanism.

Required Qualifications

Education:

• High School Diploma or Graduation Equivalency Diploma required.

Experience:

• Three to five years’ experience in a clinical practice or institutional setting or any combination of education, training, or experience that provides the required knowledge, skills, and…