Communication Management - Business Operations Analysis, Senior Specialist

Join the Clean Energy Revolution

Become a Change and Communication Management - Business Operations Analysis, Senior Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll play a key part in supporting all aspects of change management and communications for SCE’s multi-year Next Gen ERP transformation. You’ll develop and deliver strategic communications that guide thousands of employees through complex organizational change – ensuring alignment, engagement, and readiness across the enterprise.

Your work will include creating high-impact internal outreach and engagement materials, including executive presentations, stakeholder communications, and collateral materials. You’ll support the planning and execution of roadshows, needs assessments, and stakeholder engagement efforts, while tracking metrics and deliverables to ensure transparency and effectiveness. As a strategic partner in the Organizational Readiness workstream, you’ll help lead the execution of the Communications Plan and Strategy—driving consistent messaging and change adoption across diverse business units.

This is your opportunity to influence change at scale, collaborate with cross-functional teams, and contribute to a cleaner, more resilient energy future.

The Next Gen ERP program will span the next 5 years leveraging emerging digital solutions in concert with re-imagining and transforming our current processes and organization to make dramatic improvements to operational performance, as many companies are doing across industries. We are looking at an approach that not only upgrades the systems but also transforms our business processes to enhance efficiency, improve data quality, and provide better integrated decision making across the enterprise.

We are currently in the implementation phase of a major ERP transformation program, leveraging a hybrid agile approach to motivate change. This effort goes beyond a system upgrade—it’s a fundamental redesign of our core financial processes. Our goal is to streamline operations, enhance data accuracy, and enable integrated, enterprise-wide decision-making.

As a Change and Communication Management - Business Operations Analysis, Senior Specialist
, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

• Provides reporting on key metrics related to major programs and initiatives
• Develops, produces, and tracks key metrics through automated processes and KPI dashboards
• Monitors the creation and storage of documentation and records for use in project monitoring, ensuring accuracy and completeness in order to track project/program costs, resources, schedules, and status for management review
• Delivers data analysis and business intelligence reports, including complex requests with high internal and external visibility or special requests, such as audits
• Coordinates research efforts on various topics to ensure timely information is gathered which can form the basis for decision making on organization priorities and needs
• Contributes to process improvement and refinement efforts of department and/or Operating Unit
• Develop and maintains systems/tools to facilitate work processes, records management, and communications in support of Business Operations analysis
• Develops and reports on key performance indicators to measure efficiency and effectiveness of projects and programs
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

• Five or more years of experience performing business operations analysis.

• Five or more years of experience developing and tailoring strategic communications for enterprise-wide initiatives, preferably within large, matrixed organizations undergoing transformation.
• Exper…