Customer Service Lead Duty Leader
Listed on 2026-10-13
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, Customer Success Management
Pep Boys is seeking a Customer Service Lead (CSL) to deliver outstanding customer experiences while serving as a trusted leader within the service center. The CSL assumes key holder responsibilities, including opening and closing the store and acting as the primary on-site leader when management is not present.
This role combines customer focus, leadership presence, and operational accountability; mentoring team members and ensuring safety, compliance, and customer satisfaction are consistently
Join us at Pep Boys Inc as our next Customer Service Lead & On‑Duty Leader in Pomona, CA, United States.
We appreciate your interest in this position.
Join Pep Boys Inc and contribute to our ongoing work.
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This posting is for the Customer Service Lead & On‑Duty Leader role at Pep Boys Inc, based in Pomona, CA, United States.
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