Project Manager - HVAC

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Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together, we build better infrastructure, better homes, and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities, and each other. Ferguson, a Fortune 500 company, is proud to provide best‑in‑class products, service, and capabilities across the following industries:
Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. With approximately 36,000 associates across 1,700 locations, Ferguson is a community of proud associates who operate with a shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

• Assist dealers in troubleshooting service and installation problems over the phone daily and maintain a daily call log of customer interactions
• Technically competent in application questions about residential and commercial unitary equipment
• Ability to navigate within the HVAC Partners website, and other essential software programs
• Ability to navigate within Ferguson, and industry‑related websites
• Friendly, cooperative, and positive phone skills
• Must be proficient with the company ERP system, including but not limited to inventory, product availability, and tracking
• As needed, provide submittal data and O&M manuals to the Outside Sales Team, customer accounts, and engineering community
• Provide a communication link between the factory and customers
• Provide technical product knowledge and product training virtually and in‑person to customers and internal associates
• Assist with filing warranty claims
• Support “House Account” sales and growth activities while promoting additional pull‑through opportunities
• Perform take‑offs on plan & spec and design‑build projects as needed
• Provide customer quotes in a timely and accurate way
• Perform other work responsibilities as requested

• Able to complete responsibilities in a timely, professional, and quality manner
• Effective written and oral communication skills; expressing oneself clearly and in technical and non‑technical terms
• Collaborative and effective team player able to work within teams
• Demonstrate ability and willingness to learn; seek out development activities to improve skills and increase knowledge; learn from other team members and own mistakes
• Take initiative, seek, and act on opportunities to improve organization performance
• Strong listening, verbal, written, analytical, and interpersonal skills and ability to multi‑task
• Proficient with MS Office:
  Teams, Word, Excel, Outlook, and Power Point

At Ferguson, we care for each other. We value our well‑being just as much as our hard work. We are committed to a holistic approach toward benefits plans and programs that support the mental, physical, and financial well‑being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance, and a 401(k) with a company match, but also offers additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender‑affirming and family‑building benefits, paid parental leave, associate discounts, community involvement opportunities, and more.

$4,484.70 - $7,274.30

This role is bonus or incentive plan eligible. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer and a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a) [prohibiting discrimination against qualified protected Veterans] and the requirements of 41 CFR 60-741.5(A) [prohibiting discrimination against qualified individuals on the basis of disability]. Ferguson Enterprises, LLC. is an equal employment employer: F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information.

Mid‑Senior level

Full‑time

Project Management and Information Technology

Wholesale, Wholesale Building Materials, and Construction

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