Patient Services Representative

Patient Services Representative

Job Location: Pomona, CA

Work Schedule: On-site

Rate: $25.60/hour, Based on experience.

• Knowledge of hospital billing processes, CPT/ICD codes, and DRG reimbursement.
• Familiarity with payer guidelines such as Medicare, Medicaid, and commercial payers
• Proficiency in hospital billing systems and Microsoft Office.
• Attention to detail and ability to analyze claim denials and payment variances.

• Review hospital accounts receivable aging reports and prioritize collection efforts.
• Contact insurance carriers to collect outstanding balances and resolve issues.
• Knowledge in follow-up for institutional claims (UB04)
• Investigate and appeal denied or underpaid claims to maximize reimbursement.
• Coordinate with other departments, such as the billing team, to resolve discrepancies.
• Document all collection activities in the hospital’s system
• Ensure compliance with HIPAA, hospital policies, and state/federal regulations.
• Obtaining Eligibility via website/insurance portals, insurance customer service.

• High school diploma or GED required.

• 1–3 years in hospital accounts receivable, medical billing, or healthcare collections

About Maxonic:
Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.

Interested in applying? Please apply with your most current resume. Feel free to contact Jaspreet Singh ( / ) for more details.