Intake Coordinator II - Pomona Women's Center

Intake Coordinator II - Pomona Women's Center

845 E Arrow Hwy, Pomona, CA 91767, USA

Posted Monday, December 29, 2025 at 8:00 AM

Health

RIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

This is a union eligible position.

Health

RIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system.

By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

Prototypes is one of the nation’s leading behavioral healthcare providers and is a “prototype” for such organizations. Prototypes Women's Center in Pomona is a 180-bed residential facility tailored specifically to women, including those who wish to involve their children in their journey to recovery. Our program aims to assist women in maintaining their progress in overcoming co‑occurring disorders through a wide range of supportive services.

Children can foster a secure attachment with their mothers in a secure setting, while also accessing mental health support and educational assistance. Our interdisciplinary team of professionals provides comprehensive treatment for substance use disorders and mental health, parenting, educational, and life skills courses. Treatment can range from 60 days to 6 months.

The Intake Coordinator II is the first point of care for engaging clients in treatment at Prototypes treatment programs. The Intake Coordinator II is responsible for providing in-person initial assessment of candidates to determine the need for SUD services, completion of program admission forms, and initial Treatment Plan. The Intake Coordinator II provides a warm handoff to the client’s treatment team, assuring new clients are stabilized and urgent needs have been addressed.

The Intake Coordinator II will work closely with Counselors, Case Managers, Therapists, and other team members to coordinate and monitor client issues. The underlying responsibilities for the Intake Coordinator II to the client population include assessment of needs, care planning, education, information, and referral.

Direct Service

• Provide comprehensive initial assessment of candidates’ needs.
• Ensure clients’ urgent needs are met and appropriate referrals have been made.
• Complete all documentation involved in the admissions process.
• Begin the process of assisting clients in applying for Medi-Cal and/or County funding, as applicable.
• Complete the Initial Treatment Plan, as applicable.
• Provide a warm handoff to assigned residential treatment staff upon completion of the admissions process.
• Provide follow‑up to ensure services are obtained.
• Provide crisis intervention as needed within scope of practice.
• Develop collaborative relationships with community partners.
• Maintain frequent communication with the treatment team and engage in regular consultations, clinical team meetings, case conferences, and plan development meetings.

Clinical Documentation

• Write and complete all progress notes within 72 hours of service delivery.
• Maintain compliance with the due dates for all clinical documentation.
• Write client’s progress letters and court…