Back Office - Medical Assistant

Unicare Community Health Center-Pomona, 1501 East Holt Ave, Pomona, California, United States of America

Posted Thursday, September 19, 2024 at 7:00 AM

At Unicare, we strive to provide high quality health care to the community we serve. Our goal is to provide easily accessible, comprehensive, and affordable health care to every family member, while reducing visits to emergency rooms and urgent care facilities. Our mission is to be a community health care organization that treats everyone with dignity and, respect and cultural sensitivity to help create an environment in which all can prosper.

Medical Assistant works under the Clinic Manager to assist with maintaining efficient patient flow and quality care during clinic hours. The Medical Assistant works as part of a health care team including physicians, NP/PA’s, patient services representatives, medical records, health educators and social workers to provide comprehensive care in a non-judgmental manner. Unicare Community Health Centers is a federally qualified health center providing comprehensive patient-centered primary care services including medical, dental, substance abuse treatment, mental health and outreach services to low income, multiethnic, uninsured and underinsured populations.

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.

• Provide back up support for the medical assistant team, which includes all functions of a medical assistant.
• Assist with intake, financial screening, and set-up for patient visits.
• Assist with the training of medical and lab assistants, and volunteer staff on health education, and laboratory. Assist in providing on-going supervision to same staff.
• Assist as needed including medication refill requests, specialty and procedure referrals, pre and post clinic chart review.
• Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed.
• Work with Manager to oversee dispensary logs and storage to maintain quality assurance.
• Coordinate the inventory, ordering and supply stock maintenance of medical supplies.
• Provide sick/vacation leave backup for other medical assistants.
• Assists with daily and monthly quality assurance reviews including emergency kit check off.
• Record and maintain the refrigerator and freezer temperature logs.

• As directed by the Clinic, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives

• Adhere to dress code, appearance is neat and clean.
• Maintain current license, registrations and/or certifications.
• Maintain patient confidentiality at all times.
• Report to work on time and as scheduled as attendance and punctuality is necessary.
• Ability to work well with a multidisciplinary team.
• Ability to problem solve and be self-motivated.
• Maintain regulatory requirements, including all state, federal and local regulations.
• Represent the organization in a positive and professional manner at all times.
• Comply with all organizational policies and standards regarding ethical business practices.
• Communicate the mission, ethics and goals of the organization.
• Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills.
• Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions.
• Able to work independently with little or no supervision.

• College education, high school diploma, or equivalent.
• Completion of medical assistant training program required.
• Minimum of three-year experience in an outpatient medical clinic or hospital, medical office setting.

• Excellent people skills, with an ability to partner with a dynamic leadership team.
• Possess personal qualities of integrity, credibility, and commitment to corporate mission.
• Flexible and able to multitask; can work within an ambiguous, fast-moving…