Academic Technology Specialist

As you take your first step onto a Western University of Health Sciences campus, each path, each person, each structure comes with a transformative story. Western

U is more than the practice of medicine. We are defined by character and culture. We believe in making an impact in the lives of our employees, personally, and professionally.
We offer competitive salaries, generous paid time off, insurance plans, reimbursements, and retirement benefits.

Academic Technology Specialist

S03472

Staff

Full‑time

Western University Campus‑Pomona, CA

California

College of Veterinary Medicine (1701)

The Academic Technology Specialist reports to the Senior Technology Project Manager. These individuals support curriculum delivery and have the primary purpose of enhancing the effectiveness and efficiency of the electronic platforms and technology used by the college.

• Excellent computer skills necessary with the ability to adapt quickly to new software and platforms, while understanding the standard software life cycle.
• Organizational skills and abilities to prioritize workload and complete detail‑oriented assignments.
• Excellent critical thinking and problem‑solving skill to work well with limited guidance.
• Effective communication skills, including speaking, writing and active listening.
• Great customer service and interpersonal skills.
• Familiar with software implementation.
• Must be able to work well with others in a team‑oriented environment.
• Must be able to manage workload and meet deadlines and challenges in a professional manner.
• Ability to multi‑task in a fast‑paced office setting.
• Based on requirement analysis, the IT specialist must have the ability to assess and evaluate off‑the‑shelf software and provide educated recommendations for potential implementation.

• Advanced knowledge and skills in the Microsoft 365 suite of products, including but not limited to Power BI, Power Apps, SharePoint, Visio, and Power Automate.
• Advanced knowledge of relational DB and SQL queries.
• Advanced knowledge and skill in scripting/programming language preferably python and/or PHP.
• Comprehensive knowledge on web related technologies:
  • HTML and CSS
  • XML and JSON
  • JAVASCRIPT
• Working knowledge of OOP, data structures, algorithms, and computer science fundamentals.
• Familiarity with cloud platforms development.
• Familiarity with SDLC methodologies including Waterfall, Agile and Iterative.

• Education:
  
  BS in Information Technology or Computer Science (or equivalent).
• Experience:
  
  Preferred minimum two to three years of software development experience.

• Familiar with API access/development.
• Experience in developing software solutions under Agile.
• Microsoft Power App, Power
  
  BI and Power Automate.

• Provide support to faculty, staff, and students with usage of curricular software, including but not limited to eValue, T‑Res, Elentra and Exam Soft, MS Office Suite, including Teams and Zoom.
• Carry software solutions through the software development life cycle (SDLC). This includes working independently or as a team member on feasibility study, requirements gathering and analyzing, designing/prototyping, developing/building (write clean, concise, and efficient code), testing, implementing, and continuous improvement.
• Work collaboratively with college administration, faculty, staff, IT, and other University departments to assist in planning, developing, coordinating, and implementing college IT solutions.
• Define and design software training procedures and programs.
• Maintain and support good operation as well as recommend continuous improvement of college database, software, and platforms.
• Other duties as assigned.

Work Schedule:

Monday‑Friday, 8:00 a.m. to 5:00 p.m., with some weekends.

Benefits:
We believe work‑life harmony is positive and achievable. The University offers competitive salaries, generous paid time off, insurance plans, reimbursements, and retirement benefits.

Work requires lifting up to 20 pounds, occasional pushing of…