Administrative Analyst

• Unit 9 - CSUEU - Technical Support Services 1

• Administrative 1

• Full Time 1

• On-site (work in-person at business location) 1

Type of Appointment: Full-Time, Probationary
Job Classification: Administrative Analyst/Specialist Exempt I
Anticipated Hiring Range: $5,274-5,597 monthly
Work Schedule: Monday - Friday, 8:00am - 5:00pm
THE DEPARTMENT:
The Division for Information Technology provides innovative, strategic and cost-appropriate technology services in collaboration with the campus community to advance the mission of the University. Technology services are recognized as an essential resource in furthering the University's mission. IT will provide technology solutions, expert consultation, and leadership resulting in numerous enhancements to the advancement of learning and knowledge and to the effectiveness of campus support services and business processes for the entire University.

The IT Engagement/Project and Process Management Office (PPMO) provides central technology management oversight for new and existing campus-wide technology initiatives. This oversight includes technology focused project management and project reporting for significant processes. The PPMO also provides project management for university wide initiatives.
DUTIES AND RESPONSIBILITIES:

• Conducts high-level analysis of the telecommunications environment, providing primary support for the management of the campus' VDWC (voice, data, wireless, and camera) system charges, and coordination related chargeback processes.
• Maintains MOU chargeback processes in compliance with state and CSU guidelines; develops and implements processes to track MOU cost recovery revenue for the IT Division.
• In conjunction with the Executive Director for IT Business Operations, coordinates requests routed through the division of IT for new projects or services, which are included within the MOUs and captures revenue from associated chargebacks.
• Performs a wide variety of budget analysis functions required to support IT Division operations.
• Processes requisitions through the procurement system, tracks invoices, vendor creation/tracking, and coordination between contract or purchase owner.
• Coordinates HR compliance, ATI, and security reviews pertaining to service requisitions.
• Provides ATI reviewed items for the CIO's review.

• Serves as a coordinator of official correspondence between Cal Poly Pomona, external legal consultants, the FCC, the Chancellor's Office, VP/CIO, AVPs for Finance & Administrative Services and Procurement & Support Services, Executive Director for Converged Network Services, and the Executive Director of Media Vision.
• Administers the EBS Service-Credit Program, providing accurate credit tracking for VP/CIO requests and reports; purchasing with credits; contract adherence; device research, pricing, selection, procurement, and tracking; and customer and vendor problem resolution.
• Purchases/tracks devices such as phones, iPads, or hotspots, for student, faculty, and staff use, coordinating with the AVP for IT Engagement with regards to the number of devices needed and with staff to ensure proper vendor reimbursement; activating, deactivating devices, as needed.

• Maintains the campus-wide Memorandums of Understanding (MOUs) with auxiliary constituents to ensure that voice and data ports are charged back correctly.
• Projects expected revenue of auxiliary chargeback funds from MOUs and the VDWC.
• Provides consultative support to the auxiliary unit managers/staff to ensure MOU information is accurate. Via University Accounting Services, processes monthly MOU voice, data,…