Program Manager - Prototypes- Pomona Behavioral Health Program

Health RIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do. The required work schedule for this position is: M-F 8-5/Evenings/Weekends as needed for support

Health RIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system.

By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

The Prototypes Housing Department offers housing and case management services specifically for women and women with children through contracts for permanent housing and shelter beds. Located on the Pomona campus, the S. Mark Taper Foundation Family Living Center features a 32-unit affordable housing complex for low-income families. The department provides case management and counseling both on-site and in the surrounding community.

Referrals come from various service providers across LA County, including treatment centers and housing authorities, while community members can also contact the ACCESS Department for screening and potential housing services.

The Program Manager I oversees all aspects of program operations. They recruit, develop, and lead a high performing team and ensure that all staff are properly trained to deliver high quality, culturally competent services while adhering to relevant regulations and policies and budgetary constraints.

• Oversee program needs such as safety, security, compliance, and accountability.
• Available after hours and on weekends for emergencies and crisis management.
• Ensure program activities and deliverables meet quality standards and adhere to relevant regulations and policies.
• Lead staff meetings to discuss updates, issues, and policies.
• Create, develop, maintain, and implement systems, policies, and procedures for all aspects of service planning, development, and linkages to other resources, in accordance with county contracts, performance requirement, treatment matrix, scope of work or other program requirements as identified by the county.
• Identify potential risks and obstacles to program success and develop mitigation strategies to address them.
• Understand the organization’s strategic vision and find ways to implement and execute the vision at the program level.
• Allocate resources effectively, including personnel, funding, and materials, to ensure successful program execution within budgetary constraints.
• Ensure compliance with housing contracts (LAHSA, DHS, SAPC, and Pomona Housing Authority).
• Ensure program compliance with tax credit contracts and Housing & Community Development (HCD) requirements and regulatory agreement.
• Ensure work orders and other structural related matters for the complex are addressed in a timely manner by working collaboratively with the property manager.
• Facilitate data collection, file audits, and periodic reports for all housing contracts.
• Attend external meetings and events to learn about the changes in the housing services available countywide and to represent our organization.

• Assume ownership and ensure that any program or facility crisis is handled in an efficient and timely manner.
• Ensure that all services are provided in an ethical and legal manner.
• Ensure maintenance of quality client records.
• Ensure that all staff provide strength-based, trauma-informed, and culturally competent services.
• Oversee proper handling and transfer of documents and records, including Electronic Health Records (EHR)…