Animal Care Technician

Job Details

Level: Entry

Job Location: Inland Valley Humane Society & SPCA - Pomona, CA 91766

Position Type: Full Time

Education Level: High School

Salary Range: $20.18 - $27.04 Hourly

With a staff of highly recognized animal control and humane officers, Inland Valley Humane Society & SPCA (IVHS & SPCA) answers the call of thousands of animals in need every year. With our community outreach programs we educate the public on the humane treatment of animals including local wildlife, proper pet care and how to be a responsible pet owner. Equally important is IVHS & SPCA’s commitment to provide affordable veterinary care with low-cost vaccination clinic, low-cost spay and neuter programs, and microchipping for pets in our communities.

An Animal Care Technician works one-on-one with animals. This position is responsible for monitoring and maintaining the health of animals under their care and performs duties such as receiving new animals, cleaning and changing kennels, and providing food and water. Other duties may include updating and maintaining animal records, administering medications, sterilizing equipment, preparing laboratory samples (Rabies testing), assisting with medical care of animals and interacting with and educating the public on topics such as pet overpopulation, feline population management, etc.

• Provides animals with appropriate housing, food, water, bedding, toys, and other mental stimulation and enrichment, social interaction with humans and, where appropriate, other animals.
• Observes animals for signs of illness or injury and reports findings to the veterinary team.
• Socializes animals with potential adopters and other animals as appropriate.
• Facilitates health checks for animals at the time of adoption or shelter partner placement.
• Cleans and disinfects all animal areas.
• Humanely euthanizes animals as needed under the direction of the Shelter Services Manager.
• Participates in the intake process of incoming animals which includes scanning for microchip, vaccinating, deworming, aging, sexing, and identifying breeds.
• Participates in daily enrichment for all animals onsite, including playgroups.
• Safely handles animals utilizing Fear Free methods to ensure animals are calm, comfortable and our staff is safe at all times.
• Documents daily observations and concerns in shelter software for all animals in our care and reports progress to the ACT Lead and Shelter Services Manager.
• Performs other duties as assigned.

• High school diploma or equivalent qualification.
• Familiarity with Microsoft Office Suite (Word, Outlook, Excel) and shelter software.
• Humane attitude towards animals.
• Must be able to effectively restrain dogs more than 100lbs.
• Ability to manage the emotional aspect of end‑of‑life services and humane euthanasia decisions.
• Supports and represents IVHS & SPCA core values, programs, policies, and procedures.
• Must possess a valid driver’s license and clean driving record.

• Bilingual (English/Spanish/Mandarin) preferred.
• 1 year of experience working for a non-profit rescue group, humane society, municipal shelter, or other animal welfare agency preferred.

• Customer‑centric, open‑minded approach to engaging with adopters, partners, visitors, volunteers, and colleagues; familiarity and comfort with an open adoption process.
• Strong interpersonal skills, a team player, personable, professional, and able to get along with people from different backgrounds, as well as the ability to handle sensitive and confidential situations.
• Ability to work in a fast‑paced environment with well‑developed organizational skills to juggle multiple competing tasks and demands.
• Ability to work a varied schedule, including weekends and evenings, as required.
• Excellent communication skills to develop healthy relationships with staff, volunteers, and donors.

• Work is performed in a setting within an animal shelter facility. Regular exposure to animal shelter conditions including odors, airborne particles, and animal fur/dander.
• Must be able to:
  • Routinely lift 50 pounds and perform strenuous daily activities…