Floating Assistant General Manager

Job Description

Devon Self Storage is a leading self‑storage operator. It manages over 190 facilities nationwide and operates more than 200,900 units. Founded in 1988 by Ken Nitzberg, it is now part of The Inland Real Estate Group of Companies. Devon has developed more than 350 facilities across 32 states and three European countries.

The Floating General Manager will manage all aspects of store operations, including store revenue, safety, security, customer service, and state and federal compliance.

• This position is on‑site with a flexible schedule Monday‑Saturday.
• It is a store‑front position; please check the job posting for city and state specifics before submitting your application.
• The role is floating and requires flexibility to work at any assigned location as needed. The Floating General Manager will manage operations at any store they are asked to support.
• The pay range is $16.41 – $20.10.
• The role is eligible for an uncapped monthly performance‑based bonus.

The Floating General Manager will have a passion for customer service, a background in lease management or a similar field, and a reputation for being goal‑orientated. The position reports directly to the Regional Director.

• Ensure the store is open, closed, and secured each business day.
• Meet and exceed sales objectives through unit rentals, insurance protection, and retail sales of in‑store products.
• Maintain a safe and secure environment for employees, customers, and visitors.
• Coach and lead teammates to meet or exceed company KPI goals.
• Train employees on safety practices and policies and enforce compliance.
• Foster an environment of accountability for customer service; resolve customer concerns, work orders, and repair requests.
• Manage payment processing, handle cash, balance receipts, and deliver bank deposits accurately and on time.
• Manage the security of company assets, equipment functionality and repair, and cleanliness of company grounds.
• Ensure products are ordered, received, stocked, priced, and displayed in a timely manner.
• Partner with the auction vendor and Regional Director throughout the auction process, including handling collection calls and notices, preparing for auctions, buyer payout processes, and preparing units for new tenants.

• High School Diploma or equivalent.
• Ability to lift up to 30 lbs.
• Valid driver’s license and insurance with reliable transportation for travel to vendors and other worksites during the workday.
• If the employee owns a motor vehicle it must be insured.
• Strong ability to multi‑task and manage multiple tasks simultaneously.
• Strong supervisory and leadership skills.
• Strong written and verbal communication skills.
• Problem‑solving and conflict‑resolution skills.
• Ability to perform indoors and outdoors under adverse environmental conditions, noise extremes, and chemical or traffic hazards.

• Associate degree or bachelor’s degree in business management or related fields.
• 2–3 years of related experience in retail, real estate, rental property management, logistics and transportation, e‑commerce, construction, insurance, or hospitality and housekeeping.

Join us and reach the top of your game with competitive wages, medical and retirement benefits, paid time‑off, room for growth, and a friendly work environment.

Hourly Pay Range: $15.22 – $18.27 hourly (eligible to participate in the company incentive bonus program).

Inland offers a competitive range of benefits for eligible full‑time employees:

• Medical/Dental/Vision insurance (PPO).
• Participation in the company 401(k) plan with a company match.
• Vacation time—nine paid holidays and three floating holidays per year.
• Sick time.
• Company‑paid life insurance equal to the annual base salary.
• Company‑paid short‑term and long‑term disability.

This position is eligible as an internal promotion opportunity.

To learn more about the Benefits Inland offers its employees, please visit our benefits page.

We are a drug‑free workplace. Pre‑employment background checks and drug screening are performed on all new hires in accordance with applicable laws and regulations.

We are an Equal Opportunity Employer. Applicants are considered without regard to race, color, religion, sex, national origin, age, sexual orientation, familial or marital status, veteran status, disability, or any other legally protected class.

We are an E‑Verify employer. Please visit our E‑Verify page for more information.