Customer Success & Business Development Manager

Customer Success & Business Development Manager

Join to apply for the Customer Success & Business Development Manager role at Surrich Limited
.

This role is located in our Pompano Beach, FL office. The pay range for this position is $60,000.00/yr - $75,000.00/yr
, and the actual pay will be based on your skills and experience. Talk with your recruiter to learn more.

• Deliver Legendary Customer Service:
  Provide top‑notch support through phone, email, and chat.
• Find A Way:
  Tackle challenges with creativity and determination to exceed expectations.
• Blameless Problem Solving:
  Focus on teamwork and solutions, not blame.
• Friendliness and Warmth:
  Build lasting relationships with clients through genuine care in every interaction.
• Celebrate Success:
  Contribute to team achievements and share in the milestones.

• Grow Revenue:
  Develop new business opportunities and expand sales with current clients in industrial B2B markets in a short‑cycle sales environment.
• Lead with Impact:
  Mentor and empower the Customer Service team to deliver exceptional support and achieve business goals.
• Drive Strategy:
  Develop client engagement plans, refine outreach processes, and optimize results.
• Build Relationships:
  Foster strong client connections, recommend products, and ensure a seamless customer experience.
• Deliver Results:
  Define KPIs, track performance, and analyze data to achieve sales objectives.

• Proven Expertise:
  Successful B2B/industrial sales experience, particularly in short‑cycle environments (2+ years preferred).
• Leadership
  
  Skills:
  
  Ability to recruit, mentor, and inspire a high‑performing team.
• Problem‑Solving Mindset:
  Strategic thinker who embraces challenges and drives solutions.
• Excellent Communication:
  Strong verbal and written skills; proficiency with Microsoft Office and CRM tools.
• Passion for Success:
  High energy, enthusiasm, and a results‑driven approach.

• Make an Impact:
  Work in a role where your leadership drives real results.
• Collaborative Culture:
  Be part of a team that values innovation, teamwork, and success.
• Values‑Driven Workplace:
  Thrive in an environment where legendary service, warmth, and celebrating wins are at the heart of what we do.

Mid‑Senior level

Full‑time

Sales and Business Development

Retail

Apply today to join the OES Global Inc. team!