Dispatcher, Entertainment & Gaming

Dispatcher

Join our dynamic team at John Knox Village of Florida in Pompano Beach as a Dispatcher, where you will play a pivotal role in enhancing our home health care services. This onsite position offers a unique opportunity to be at the heart of our operations, facilitating effective communication between caregivers and clients. You will work in a fast‑paced and energetic environment, solving real‑time challenges and fostering trust among team members.

As a Dispatcher, you will be responsible for answering calls from residents, ensuring they receive timely assistance and support. Your role involves directing carts and buses efficiently, coordinating transport to improve the mobility and comfort of our clients. This position requires quick thinking, effective communication, and the ability to respond to various needs and requests seamlessly.

• Answer calls from residents and provide timely assistance.
• Direct carts and buses efficiently to enhance mobility and comfort.
• Coordinate transport routes and schedules.
• Respond to resident requests and needs with effective communication.
• Foster a positive environment and support customer‑centric care.

• Strong interpersonal and organizational skills.
• Exceptional communication abilities.
• Time‑management skills to prioritize tasks and coordinate transportation efficiently.
• A problem‑solving mindset.
• Empathetic and customer‑focused.
• Ability to remain calm under pressure and adapt to evolving situations.

We offer a comprehensive benefits package that includes a 401(k) plan, paid time off, and other supportive programs aimed at enhancing employee well‑being.

John Knox Village is a not‑for‑profit Life Care Retirement Community offering independent living, assisted living, and skilled nursing care to more than 1,000 senior residents on a 70‑acre campus in Pompano Beach. We are conveniently located near major highways and transportation options.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Management and Manufacturing
• Industry: Non‑profit organizations

John Knox Village is a drug‑free and tobacco‑free workplace. EOE.