Pre-Billing Specialist

Pre-Billing Specialist ON SITE - Pompano Beach, Florida

Hourly Compensation: $18/hr to $20/hr DOE

Tuesday-Saturday - 11am to 7pm Eastern

The Operations Services Team (OST) Specialist/Pods Specialist is responsible for reconciliation and review of patient care records. Reconciliation requires comparison to dispatch and billing records, while review requires understanding of documentation requirements. The OST Specialist works closely with Operations to ensure all paperwork is received and completed for billing.

• Reconcile ambulance trips in the billing system, ensuring every billable ambulance request has a complete and thorough PCR.
• Monitor and actively work CheckPoint queues of assigned Operations.
• Manage returns from billing (RFB) and work with Operations to obtain or correct missing or erroneous information.
• Search approved systems for additional patient demographics and insurance information to reinforce crew-captured data.
• Process customer complaints quickly by receiving, investigating, redirecting or, resolving the issue.
• Develop and sustain excellent working relationships with AMR professionals (e.g., Operations, Business Development, IT and Finance), as well as with the Company’s clients, payors, consultants, banks and financial intermediaries and government agencies.

Education/Licensing/Certification: High School diploma or GED required; EMT certification/licensure or medical experience preferred.

Experience: Work with computer programs and software preferred; work with general public preferred; experience in medical industry preferred.

Knowledge and

Skills:

• General knowledge of medical and insurance industry terminology preferred.
• Knowledge of Medicare and Medicaid guidelines related to ambulance billing preferred.
• Knowledge of HIPAA, Sarbanes‑Oxley and other critical governmental regulations within one (1) month of hire date.
• Maintain working knowledge of various tools including but not limited to basic Microsoft Office software, QWERTY keyboard use, basic computer function required.

To learn more about GMR and how our values are at the core of our services and vital to how we approach care, visit

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Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you’ll embark in meaningful work that will make an impact on you and the customers we serve. View our employees’ stories on how we provide care to the world at

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefit page to learn more about our benefit options.