Medical Record Retrieval Specialist

Overview

Become a part of our caring community and help us put health first. The Medical Record Retrieval Specialist (Risk Adjustment Representative) travels to provider offices within the region and scans medical records into a secure system. The records are reviewed by Humana's Coding staff.

• Travel up to 75% of the time to visit physician offices locally and occasionally overnight within the region.
• Collect medical records by using a laptop and portable scanner to scan paper records and/or download electronic medical records to a thumb drive to meet production goals.
• Visit physician offices in a timely, efficient manner to meet all deadlines.
• Answer phones, electronically fax, internet search and email utilization.
• Research and update site information by utilizing Care Plus’ internal systems.
• Follow Care Plus and HIPAA confidentiality standards to protect the confidentiality of member information.
• Demonstrate a professional and courteous manner when communicating with others and clearly and accurately state the agreed upon resolution.

• 1 or more years experience with Medical Record or Health information retrieval in a Hospital, Healthcare and/or Medical Office setting.
• Experience in EMR (Electronic Medical Records) system.
• Medical Record retrieval experience.
• Proficiency in Microsoft Office Word and Excel.
• Ability to travel locally up to 75% of the time.
• Ability to travel overnight occasionally within the region.
• Must have reliable car transportation.
• Working knowledge of computers or a demonstrated technical aptitude and an ability to quickly learn new systems.
• Valid state driver’s license and proof of personal vehicle liability insurance with at least 100/300/100 limits. Must run Motor Vehicle Report as part of the background check process.

• Knowledge and experience in managed care.
• Medical terminology.

• Hours 8am-5:30pm, hours subject to change based on business needs.

40

$40,000 - $52,300 per year

Humana, Inc. and its affiliated subsidiaries offer competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.

This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.