Health Information Specialist

Overview

Join to apply for the Health Information Specialist I role at Datavant
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Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care.

By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

• Full-Time:
  Monday-Friday 8:00AM-4:30 PM EST
• Location:
  
  Deerfield Beach, FL 33064 (on-site)
• Comfortable working in a high-volume production environment.

• Process medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.
• Document information in multiple platforms using two computer monitors.
• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records and safeguarding patient records to ensure HIPAA compliance.
• Prepare new patient charts, gather documents from paper sources and/or electronic health record systems; ensure records are assembled in standard order and are accurate and complete.
• Create digital images of paperwork to be stored in the electronic medical record.
• Respond to requests for patient records, within the facility and from external sources, retrieving and transmitting them appropriately.
• Answer inbound/outbound calls; may assist with patient walk-ins and general administrative duties such as handling faxes, opening mail, and data entry.
• Meet productivity expectations as outlined at the specific site and manage multiple tasks in a fast-paced environment.
• May schedule pick-ups and perform other duties as assigned.

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency; comfortable using phones, fax machines, printers, and other common office equipment.
• Professional verbal and written communication skills in English.
• Detail- and quality-oriented with regard to accurate and compliant medical records.
• Strong data entry skills.
• Ability to work with minimum supervision and respond to changing priorities.
• Ability to organize and manage multiple tasks; respond to requests in a fast-paced environment.

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable sharing ideas and process improvement suggestions with internal stakeholders.

To ensure the safety of patients and staff, many clients require post-offer health screenings and proof and/or completion of various vaccinations. Exemption requests will be reviewed on a case-by-case basis. This role is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination and is an Equal Employment Opportunity employer. See our EEO Statement and related rights.

For more information about data collection and use, please review our Privacy Policy.

End of application may include voluntary demographic questions. Responses are optional and anonymous and will not affect your application.