Care Center Supervisor

Our associates celebrate lives. We celebrate our associates. As a working supervisor, manages the day-to-day Personal Care Center operations ensuring compliance with regulations, policies, procedures, and safety. Develops work schedules, delegates workload across resources.

• Performs responsibilities of Embalmer and Cosmetologist; may have crematory responsibilities.
• Maintains a clean, stocked, and compliant preparation room.
• Cleans soiled equipment and hazardous material spills.
• Ensures hazardous materials and spills are handled in accordance with the Material Data Safety Sheets.
• Inventories and orders supplies to ensure an adequate supply.
• Requests Care Center and Crematory equipment maintenance and repair; escalates equipment replacement to management.

• Inspect deceased at various preparation stages ensuring result meets the family’s expectations.
• Collaborates with Learning & Development on training needs.
• Develops job aids to facilitate learning and procedure checklists.
• Executes and participates in various training activities.
• Trains team on safe working environment and procedures.
• May retrain staff to ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines.

• Oversees the day-to-day Care Center operations.
• Develops work schedules, delegates assignments, and communicates priorities and expectations.
• Ensures compliance with policies, procedures, and including embalming, transporting, removals, dispatching.

• Develop a strong, trusting, and reliable team.
• Understand team members career aspirations and provide assignments to develop skills and/or close gaps.
• Constructively address issues and provide tangible and appropriate feedback.
• Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover.
• Monitor training and licensing requirements ensuring staff is re-trained/licensed prior to expiration.
• Coordinate staff work and time-off schedules ensuring appropriate coverage.
• Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff.
• Recommends pay increases, special pays, and career advancements.

• Education State specific required diploma or accreditations
• Certification/License Holds and maintains any State specific licensing and/or certifications
• Valid State Driver's License
• Experience At least five (5) years of funeral home, care center and/or decedent care preparation

• Demonstrates a high level of skill, personal attributes and abilities required for recognition by both peers and management
• Sets the standards for quality, teamwork, and productivity required for a high volume Personal Care Center
• Knowledge of computers and some software including MS Office products required
• Ability to work individually and as a team
• Ability to prioritize and organize effectively with a keen sense to detail
• High level of compassion and integrity
• Effective communication, training and problem solving skills
• Strong written and oral communication

Work Environment Work indoors and outdoors during all seasons and weather conditions Limited amount of local and/or multiple location traveling required When not required to wear protective gear and if not in contact with families, embalmers must be dressed in a professional manner. Professional Dress is required when in contact with families. Uniforms may be required in some locations.

Work Postures Frequent, continuous periods of time standing, up 8 hours per day Sitting continuously for many hours per day, up to 6 hours per day Kneeling, reaching and bending to move and arrange materials Climbing stairs to access buildings frequently

Physical Demands Physical effort requiring manual dexterity is required Carrying and/or lifting materials up to 100 pounds with assistance Pushing or pulling up to 300 pounds on a wheeled table or stretcher

Working beyond "standard" hours as the need arises.

US-FL - Pompano Beach

Postal Code: 33064

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of…