Assistant Dispatch

The primary function of an Assistant Dispatcher is to work in conjunction with the Dispatcher/Operations Manager to direct and coordinate the ordering and delivery materials to customers in the day-to-day operations.

The primary function of an Assistant Dispatcher is to work in conjunction with the Dispatcher/Operations Manager to direct and coordinate the ordering and delivery materials to customers in the day-to-day operations.

• Maintain receiving, warehousing and distribution operations by initiating, coordinating and enforcing program, operational, and personnel policies and procedures
• Complies with federal, state, and local warehousing, material handling, and shipping requirements and enforces adherence to requirements
• Completes warehouse/delivery requirements by scheduling and assigning employees; following up on work results
• Communicate with customers, drivers, vendors, and internal departments to provide updates and resolve issues.
• Respond promptly to schedule changes, delays, emergencies, and other operational challenges.
• Maintain accurate dispatch logs, delivery records, service documentation, and transportation reports.
• Ensure compliance with company policies, safety regulations, and applicable transportation requirements.
• Coordinates with personnel to ensure that service to the customer meets an acceptable standard and generates positive feedback
• Cooperates with the safety team and GMS Risk Management representatives in the investigation and analysis of potential hazards to enforce methods and reduce losses of claims.

• Reports to the Operations Manager or head Dispatcher

• N/A

• Must be able to remain in a stationary position 60% of the time.
• Will frequently move about inside the office and warehouse.
• Must be able to operate basic office machinery.
• Must be able to communicate with team and management and exchange accurate information.
• Constantly working in office and warehouse environments.

• Primarily in a fast-paced office or operations environment coordinating drivers, deliveries, service technicians, shipments, or transportation activities. This role requires continuous communication, strong organizational skills, and the ability to manage multiple priorities simultaneously.

• N/A

• 2 Years Minimum experience in the industry or a similar industry

• N/A

• High School Degree or GED

• Minimum of 2 years of dispatching experience

• N/A

• Leadership Proficiency:
  Ability to guide and motivate teams, manage change, and align staff to branch objectives.
• Financial Acumen:
  Competent in analyzing financial results (P&L), monitoring budgets, and optimizing branch profitability.
• Operational Oversight:
  Experienced in overseeing daily operations, process improvement, and compliance with company standards.
• Customer Engagement:
  Effective in developing strong customer relationships and ensuring high levels of satisfaction.
• Strategic Thinking:
  Capable of contributing to strategic planning and leveraging insights to drive growth and operational efficiency.
• Communication Proficiency:
  Strong written and verbal communication skills for reporting, team guidance, and customer interactions.
• Analytical Capabilities:
  Ability to evaluate operational and financial data to make informed decisions and adjustments.
• Team Development:
  Skilled in mentoring and developing staff to achieve individual and organizational goals.

• N/A

Gator Gypsum, Inc.

- Pompano
1405 SW 8th Street Pompano, FL 33069

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc.,…