Regional Front Desk Operations Manager - Locations, South
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Management
Administrative Management, Operations Management
Job Description & How to Apply Below
Regional Front Desk Operations Manager - 7 Locations, South Florida About this position About Medstation
Medstation is a fast-growing, patient-centered primary care group with 7 clinics across South Florida. We provide same-week access, evening and Saturday hours, and high-touch bilingual care (English / Spanish / Portuguese). Our mission is simple: make quality primary care accessible, affordable, and human. We are now hiring a regional leader to own the front door of our practice and deliver a consistent 5-star experience at every location.
RoleSummary
The Regional Front Desk Operations Manager owns all front office operations across our 7 locations. You will lead, standardize, and optimize every patient touchpoint from first phone call to check-out. You will build SOPs, lead site leads, and travel regularly to audit, coach, and solve problems. This is a hands-on, multi-site operator role - not a desk job.
Key Responsibilities- Multi-Site Front Office Leadership:
Oversee daily front desk operations for 7 clinics. Standardize workflows for check-in, check-out, phones, scheduling, and patient flow. Conduct weekly site audits. - Patient Access &
Experience:
Own KPIs: 3rd Next Available
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