Production Supervisor - 2nd Shift

Production Supervisor - 2nd Shift (4PM-1AM) About The Shade Store®

At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless experience, so we offer outstanding services to help our customers every step of the way, from inspiration to installation.

The Production Supervisor is responsible for ensuring the manufacturing process remains smooth and efficient by organizing workflows and monitoring staff. Additionally, the incumbent is responsible for overseeing manufacturing processes by managing a staff of full‑time employees and temporary hourly employees on the production floor and coordinating resources to complete the daily and weekly production schedule in accordance with all company safety, quality and productivity protocols.

The primary role is to run the shift production, meet safety, production schedules and maintain high quality standards in a harmonious work environment. The position builds strong relationships with manufacturing leaders and team members to enhance workforce performance by supporting employees’ safety and development. The Production Supervisor will coordinate with the Production Manager and Customer Service Department to assess workload, maintain standards and resolve potential problems.

This position builds strong relationships with manufacturing leaders and team members by making recommendations on personnel, tooling, fixtures, equipment and process improvement.

• Supervising operations within a facility to achieve higher output. This includes the coordination and evaluation of production activities between stations to ensure optimum efficiency and attainment of production and quality goals.
• Monitor daily production and adjust production based on inventory.
• Identify opportunities for improvements in manufacturing quality, optimization and process standardization.
• Develop meaningful partnerships with internal departments and team members.
• Create a culture of empowerment and accountability.
• Ensuring the flow of production materials, machinery, and other resources.
• Develop talent and recognize Production Associates’ contributions and accomplishments.
• Prepare the production floor for daily production.
• Support manufacturing by investigating the root cause of manufacturing defects and/or failures and recommending and implementing appropriate corrective actions.
• Work with management and employees to leverage their experience and knowledge, and to drive process improvements.
• Confirm final documentation accuracy of production/engineering work orders.
• Drive the continuous improvement culture with a “Plan, Do, Check, Act” management style.
• Document and respond to production and quality statistics related to output and lot traceability performance issues.
• Perform and document product testing to confirm and maintain quality requirements.
• Participate in process improvement and lean implementation. Support 5S to maintain established housekeeping standards. Actively contribute to ongoing continuous improvement activities.
• Evaluate employees’ overall performance, establishing goals and objectives for proper manufacturing techniques.
• Observe, enforce and conduct audits of quality, safety and compliance standards to ensure Production Associates abide by TSS policies, procedures and departmental expectations.
• Ensure all products, material, parts and documentation follow Company specifications and quality standards.
• Report defective materials or questionable conditions to the department supervisor.
• Identify units that fail tests or tolerance levels and repair as necessary according to process. Lead and support day‑to‑day production activities within assigned area of responsibility to ensure 99.9% On‑time delivery (OTD), quality errors >1% in an accident‑free environment.
• Ensure workers acquire necessary knowledge of methods, procedures and standards required for performance of departmental duties as well as holding them accountable to meet efficiency standards.
• Work with team members to suggest and implement process improvements and actively champion safety…