Business Development Representative - Disaster Restoration

Business Development Representative – Disaster Restoration

Join Kustom US to apply for the Business Development Representative – Disaster Restoration role. Your compensation will be based on experience; the base pay range is $75,000 – $95,000 per year.

$75,000.00/yr - $95,000.00/yr

As a Territory Account Executive, you are the face of Kustom in your local market. This role requires urgency, trust‑building, and a service‑first mindset. You own your territory, strengthen relationships, and build sustainable growth by:

• Driving growth: proactively prospect through cold outreach, local networking, community involvement, referrals, and industry events; build a consistent pipeline using Salesforce; deliver solution‑based presentations; identify additional service needs across local accounts; expand opportunities within territory.
• Building deep, trust‑based relationships: engage with decision‑makers across commercial, industrial, and residential markets; become a client’s first call when they experience property loss; represent Kustom’s values with professionalism, empathy, and urgency.
• Working closely with operations teams to ensure seamless project handoff and exceptional customer experience.
• Partnering with estimators, project managers, and emergency response teams to support clients throughout the restoration process.
• Bringing frontline insights to leadership on local trends, customer needs, and competitive gaps.
• Staying ahead of the industry: monitoring local trends, competitor activity, and weather‑driven risks; identifying growth opportunities within verticals such as hospitality, healthcare, senior living, multifamily, industrial, and more.

• Proactive & Driven – at least three years of proven success managing a full sales cycle and generating new business in a B2B environment.
• Relationship‑Focused – comfortable connecting from the front desk to the C‑suite and building trust at every level.
• Excellent Communicator – strong presentation, negotiation, and follow‑through skills.
• Detail‑Driven & Accountable – strong CRM discipline (Salesforce preferred) with a true ownership mindset.
• Adaptable & Resilient – able to pivot quickly when emergencies occur; disasters don’t follow business hours.
• Committed to Learning – restoration experience is a plus, but a growth mindset matters most.
• Ready to Mobilize – valid driver’s license required; travel primarily within assigned territory.

• A Culture That Wins Together – teamwork, integrity, and a growth mindset define us.
• Total Rewards Benefits – health, dental, vision, 401(k), PTO, and more.
• Career Growth Opportunities – training, mentorship, and the chance to enhance your career and skills.

Founded in 1968, Kustom has spent decades earning a stellar reputation as a nationally acclaimed, industry‑leading property restoration firm. We offer unparalleled full‑service restoration and emergency services to commercial, industrial, and residential clients, ensuring that life and business continue smoothly for our clients nationwide.

We do more than rebuild – we build trust.

Kustom provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender, gender identity or expression, sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Subject to Federal, State, and Local laws, applicants must be able to pass pre‑employment drug screening and background check.

Compensation is based on geographic location, demonstrated job‑related skills, knowledge, experience, education, certifications, etc. This job description is not intended to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Activities, duties, and/or responsibilities may change at any time with or without notice.

Mid‑Senior Level

Full‑time

Sales and Business Development

Industry: Construction