Access Control Technician

At IOS™, we're not just another supplier. We're a Commercial Openings System Integrator. We own it all: estimating, budgeting, project management, fabrication, installation, integration, and service, with solving customer problems as our guiding light. That "one team, zero finger-pointing" mindset shapes how we work, and how we hire. Our people move across four modes:
Build, Fix, Upgrade, Maintain, so no two days look the same. From doors and frames to millwork, building specialties (Division 10), gate access, and access control: built to code, built to last, no shortcuts. And we're growing our national footprint, with real opportunity for people who want to grow with us.

Our Access Control/Low Voltage technician team is responsible for providing quality installation, troubleshooting and performing service that meets our customer’s needs in a timely manner. This includes wire installation, terminations, basic networking, software installations and programming. A good understanding of mechanics and electrical is required for this job.

Duties and responsibilities will include, but are not limited to:

• Install and program access control hardware, CCTV, alarm systems, and electronic gates.
• Lead assigned jobs, delegate work at job sites, communicate with team members, provide solutions to issues, and report job completion to the Service Manager
• Manage adherence to contract scope, specifications, and code on assigned projects.
• Communicate with the Management team regarding scope changes, material charges, and labor management. Establish and maintain relationships with customers to ensure customer satisfaction, quality of service, and long-term relations.
• Performs preventative maintenance, replacement and modifications as needed or requested by customers.
• Documents work completed on work tickets for each call throughout the workday.
• Determine the parts and additional materials required to complete each job.
• Any other duties as assigned
• 5+ years of experience with the installation of commercial door hardware and electronic hardware
• High school degree
• Valid professional driver’s license and good driving record with no traffic violations.
• Strong understanding of low voltage circuitry and mechanics
• Familiar with networks and computer operating systems
• Ability and willingness to learn new products
• Excellent organizational and time management skills
• Excellent customer service skills and someone who can work well with others

• Ability to lift up to 100 pounds occasionally.
• Ability to work in extreme temperatures and inclement weather.