Surveillance Officer - Ponca

Overview

This position is responsible for protecting all Osage Casino assets and maintaining the integrity of gaming in the Osage Casinos utilizing all Surveillance equipment and floor observations. This employee sole responsibility is to observe and report. The Employee must perform all duties in accordance with the internal policies, procedures, and controls, as well, as applicable laws and gaming regulations.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

MINIMUM QUALIFICATIONS:

• Must be at least 18 years of age.
• Requires ability to use Microsoft Office Suite programs, data entry, and the Internet.
• Previous casino experience preferred.
• Must have a clean driving record.
• Must have reliable telephone access.
• Must be able to travel to casino sites other than the home site to fill in as needed.
• Required to pass a pre-employment drug screening and obtain and maintain an Osage Nation Gaming license.
• Required to maintain a valid Driver’s License.
• Required to provide documents to show the applicant is eligible to work in the United States.
• Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos.
• Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation.

• Provides excellent internal and external guest services, treating internal and external guests with courtesy and consideration at all times.
• Cooperates and communicates with all fellow employees, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude.

• Makes efforts to keep informed of company information and communications by reviewing property bulletin boards, digital signage, and company newsletter.
• Reviews reports, bulletins, e-mails and other forms of communication to ensure that all job duties are met.

• Maintains excellent working relationships with all Company staff and all applicable regulatory commissions and other agencies as may be applicable to ensure compliance.
• Performs all duties in accordance with company core values, objectives of the Osage Casinos, internal policies and procedures, as well, as applicable laws and gaming regulations, including but not limited to, the state-tribal compact, IGRA, MICS, TICS, ONGR, the Bank Secrecy Act, Office of Foreign Asset Control, USA Patriot Act and Privacy Act.

• Read, write, speak and understand the English language. Read professional publications, industry magazines/ journals, newsletters, and documents.
• Prepare written reports and correspondence to upper management as required. Excellent report writing skills, detail-oriented, proper grammar, and spelling – final reports must be admissible in court.
• Perform basic mathematical computations (add, subtract, multiply, divide into all units of measure, including whole numbers, common fractions, and decimals.)
• Must have the ability to learn, or possess the prior knowledge, of all casino games, as well as casino related department procedures and various Federal, State and Tribal regulations.
• Must have a working knowledge of data entry programs, utilize MS Office products at basic (create new documents, open/edit existing documents) to intermediate (import/export data, create templates) skill level, and the internet.
• Must possess excellent organizational and analytical skills.
• Protect the Company’s value by keeping all information confidential.
• Perform assigned tasks under limited supervision. Follow written and verbal instructions.
• Establish and maintain positive relationships with supervisory staff, and fellow employees. Work well alone or within a team.
• Must have the ability to see problems and avoid situations that could be deemed to be illegal or represent a safety hazard to fellow employees or customers.
• Must maintain a professional attitude and appearance that positively represents Osage Casinos.
• Conducts investigations into all relevant casino related activities through the use of Electronic Surveillance systems.
• Must have the ability to learn how to…