Program Supervisor

Overview

Our mission is to serve, provide for, and champion individuals with disabilities.

Evergreen Life Services (ELS) is a charitable, non-profit organization that provides a full range of professional services to people with intellectual and developmental disabilities (IDD). Founded in the 1950s, today we are proud to serve more than 1,100 individuals with disabilities in 8 states.

Working at Evergreen Life Services isn’t just a job; it’s a rewarding career. Whether you provide direct care in our adult day care or in a group home, or you serve in a support or corporate office role, you will be an important part of the Evergreen team.

If you are looking for a place where you can make a difference, at Evergreen Life Services you will change lives. Every employee is a valuable part of the team because, at Evergreen, everyone matters.

Position

Description:

Program Supervisor I

Reports To:

Executive Director

FSLA Classification: non-exempt

Created:
December 30, 2013

Revised:
January 27, 2021

Generally the Program Supervisor performs assigned program coordination responsibilities. This position is commonly referred to as QIDP.

• Maintain caseload as assigned.
• Develop, prepare, and monitor individual support plans according to the guidelines of the appropriate federal and/or state agency (ies).
• Coordinate and arrange appointments, meetings and other administrative matters on behalf of individual served.
• Assist in supportive role for the individual served and his/her family and work with appropriate agency on behalf of assigned individual served.
• Coordinate interviews with prospective individuals and their families and complete appropriate admission paperwork. Additionally, process discharges as needed.
• Conduct unannounced visits as needed.
• Ensure all paperwork is complete, accurate, and submitted by the appropriate due date(s).
• Assist the Executive Director or designee in the expansion of current programs and supports and with the development of new services/supports.
• Work with the Executive Director in promoting community acceptance and support through participation in community activities or liaison efforts with other agencies or entities.
• Abide by all policies, procedures, regulations, and guidelines for safety, quality assurance and general corporate oversight. Ensure quality of services for all programs.
• Assist with specialized training of staff members as required.
• Oversee and monitor the work of assigned staff as requested by the Executive Director or designee.
• Provide technical assistance to administrative staff
• Monitor timesheets, mileage sheets, and daily schedules of administrative staff.
• Assist in homes as needed to ensure staff coverage at all times.

• State required educational requirements. Bachelor’s degree required.
• At least one year of experience working in the field of /DD.
• Must have working knowledge of matching specific supports and interventions to the unique needs of the people in the home.
• Must have a working knowledge of person centeredness.
• Working knowledge of computers and aptitude to learn new computer skills and techniques.

• Occasionally travels
• Constantly moves about to coordinate work
• Regularly works in fast pace environment with multiple task deadlines
• Regularly moves and positions objects weighing up to 50 pounds
• Occasionally exposed to viruses and infectious conditions
• Constantly alert and observant during working hours
• Reasonable accommodations may be made to enable individuals with disabilities or a medical condition to perform the essential functions.

• Will have direct reports

• Ability to meet the public in a manner that reflects creditably upon the organization and must have the ability to deal with individuals served and staff in a manner that is conducive to harmony and their best efforts
• Must be adaptable and have the ability to make decisions
• May be required to attend seminar or job-related training courses
• Must have understanding, patience and tact in dealing with individuals served, their families or advocates and other agencies involved in providing supports for…