Front Desk - Front Desk Agent

FRONT DESK - FRONT DESK AGENT

Join to apply for the FRONT DESK - FRONT DESK AGENT role at Ponte Vedra Inn & Club

Thank you for applying to one of the most premier places to work in the Northeast Florida! People are our greatest asset and we are currently seeking people like you who have a desire to join our team.

Be an ambassador to and advocate for the guest experience, from arrival to departure and everything in between. To act as a liaison between the property, the city, the state and the resort guests. This will include directing the guests to any department on property for assistance; to assist the guests in any way, to include reservations, on and off property (i.e., for sleeping rooms, dinner, sports, theater, etc.),

arrange transportation to and from the airport, around town, around the state and to assist guests with any services they may need.

Two years experience as a Concierge or Front Desk Agent, at a private club or a AAA and/or Mobile rated hotel. A valid driver’s license required.

• Previous customer service skills or hotel/resort experience preferred, check in/out guests and provide high quality guest service. Computer skills, general cashiering/concierge duties and a valid drivers license required.
• Thorough knowledge of the Jacksonville area and general knowledge of the State of Florida; working knowledge of the concierge position, assisting guests and members in a professional manner.

• Commensurate with experience

• Varied to include weekends and holidays

• Vacation Pay, Holiday Pay, Sick Pay
• Medical Insurance
• Dental Insurance
• Disability Insurance
• Life Insurance
• Vision Insurance
• Dry Cleaning/Laundry
• Free Parking
• Employee Café
• 401(k)

The Ponte Vedra Inn & Club is an Equal Opportunity Employer and a Drug-Free Workplace. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.