Carrier Development Representative

The Carrier Development Representative is responsible for sourcing, vetting, onboarding, and managing carrier partners capable of executing trade show, high-value, white-glove transportation services. This role ensures secure, compliant, and service-driven execution of shipments while maintaining strong carrier relationships and real-time operational control.

The ideal candidate is detail-oriented, relationship-focused, and experienced in premium freight environments where precision, discretion, and accountability are critical.

• Identify, qualify, and onboard specialized carriers capable of handling high-value, time-critical, and white-glove freight
• Conduct thorough carrier vetting, including insurance validation, safety records, equipment requirements, security protocols, and service capabilities
• Build and maintain a reliable network of trusted carrier partners (solo teams, teams, sprinters, air ride, specialized equipment, secure transport)
• Negotiate rates and service agreements aligned with premium service expectations

• Dispatch and manage shipments from tender to delivery, ensuring strict adherence to customer SOPs and security requirements
• Provide real-time load tracking and proactive communication with carriers and internal teams
• Monitor transit milestones, manage exceptions, and execute recovery plans when needed
• Ensure compliance with white-glove requirements such as appointment delivery, inside delivery, protective handling, escorts, or specialized packaging

• Enforce high-value freight protocols, including chain of custody, check calls, geo-fencing, team driver requirements, and secure parking procedures
• Verify carriers maintain required insurance limits and follow customer-specific security procedures
• Maintain confidentiality and discretion in handling sensitive shipments

• Serve as primary point of contact for assigned carrier partners
• Monitor carrier performance metrics including on-time delivery, communication, claims history, and service quality
• Address performance issues and support continuous improvement initiatives
• Maintain long-term strategic carrier relationships to support capacity needs

• Accurately update TMS with load details, tracking notes, documentation, and carrier compliance records
• Ensure PODs, invoices, and required shipment documentation are collected and processed timely
• Support audits, claims prevention, and internal reporting as required

• 2+ years of experience in dispatch, carrier development, or operations within freight forwarding, brokerage, or premium logistics
• Proven experience working with high-value, expedited, or white-glove freight
• Strong understanding of carrier compliance, insurance requirements, and security protocols
• Excellent communication, negotiation, and relationship-building skills
• Ability to multitask and make sound decisions in time-sensitive situations
• Proficiency with TMS platforms and Microsoft Office tools

• Experience in trade show, white-glove, final mile, or specialized transportation environments
• Knowledge of team driver operations, secure transport procedures, and expedited services
• Familiarity with high-value verticals such as electronics, medical devices, or trade show logistics

• Attention to detail and operational precision
• High level of professionalism and discretion
• Strong problem-solving and critical-thinking skills
• Customer-first mindset with service excellence focus
• Ability to thrive in a fast-paced, high-accountability environment

• Competitive salary and performance-based incentives
• Health, dental, and vision benefits
• Paid time off and holidays
• Opportunities for career growth within a specialized, premium logistics environment

TTi Logistics is a national provider of white-glove B2B logistics services specializing in high-value, time-critical transportation, warehousing, project management, and installation. TTi serves retail, healthcare, hospitality, and trade show clients nationally from facilities in Florida, New Jersey, and St. Louis.

TTi Logistics is a national provider of white-glove B2B logistics services specializing in high-value, time-critical transportation, warehousing, project management, and installation. TTi serves retail, healthcare, hospitality, and trade show clients…